Skip to content

Published: May 23, 2013 | Applies to:

This article will show you the way to disable support information available for installed programs on "Programs and Features" page in Windows.

In Windows, for many scenarios we need help and a hardcore guide to perform a new task that seems strange to us. Almost all of us refer to the knowledge base posts on internet to see the pros and cons of the same task about which we’re new to perform. In the similar way, when a software is launched, a support base to help users, is created by the software firm. If you’re using well known software, then you’ll find a support link for them inside the Programs and Features page of your Windows copy. Have a look:

In case the software is too old and the company has ended the support for it, then the support information so provided in the above window may be useless. To prevent users from the confusion, you may want to disable such a useless support information from Windows. In this article, I’ll tell you the way to do, so here we go…

How To : Disable Support Information Using Registry Editor

1. Press Windows Key + R and put regedit in Run dialog box to open Registry Editor (if you’re not familiar with Registry Editor, then click here). Click OK.

2. Navigate here:


3. In the left pane of this location, create a sub-key of key Policies using Right click -> New -> Key. Name it as Uninstall. Now click on the sub-key so created and refer to right pane of resulted location. You now need to create a new DWORD value named NoSupportInfo using Right click -> New -> DWORD. Double click on same DWORD, you’ll got this:

4. In order to disable support information, input the Value data equals to 1. Click OK. Close the Registry Editor. Reboot to see results.

Hope you like the tip and find it useful!

SHARE: Facebook Google+ Twitter


  • there are lot of settings in GPEDIT, u can make a new article for each of them.

    this would be a goodtime pass for you admin.

    post something interesting not from Gpedit.msc.

    work hard ,admin

  • Hello Kapil,

    Thanks for posting gud trick. I found that you can do this by gpo. Just go to this policy:

    User ConfigurationAdministrative TemplatesWindows ComponentsWindows Installer

    Enable the policy Remove the support information.

    Looks Good, Cheers!

  • Kapil Arya

    ^^ Glad to know ;)

    @useless, The article was created using REGEDIT not GPEDIT.MSC :P

  • Leave a Reply

    Your email address will not be published. Required fields are marked *

    What's New

    Recent Comments

    • Ron : The Windows updates made no difference. However, I realized ...

      12 hours ago

    • Ron : I'm running Windows 10, 1607, build 14393. Fix 1 is unrelat...

      13 hours ago

    • Kapil Arya : ^^ If you're on Windows 10 RT, you can try this fix....

      23 hours ago

    • Faiz : Experiencing same issue in windows Mobile , Any Solution??...

      23 hours ago

    • Kwin : Thank you sooooooooooo much!...

      24 hours ago