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Published: November 17, 2015 | Applies to:

If you get "Battery plugged in, not charging" status on your Windows 10 machine, check out the fixes mentioned inside to resolve the issue.

For portable machines such as laptops, battery is the crucial component about which you care most. Generally when laptops get older (more than 2-3 years or so), some of their components stopped working permanently. Battery is one of these components which needs to replaced after certain period which is also referred as battery’s lifetime period.

If the battery on your Windows system is not working, you will see following message when machine is plugged in to AC supply:

Battery plugged in, not charging

FIX - Battery Plugged In, Not Charging For Windows 10

If you face this situation on a device which is almost new, you can perform some troubleshooting steps mentioned below to solve this. These steps will also help you to fix another issues (if any) related to battery.

FIX : “Battery Plugged In, Not Charging” For Windows 10

FIX 1 – Reinstall Battery In Device Manager

1. Press  W8K + R and type devmgmt.msc in the Run dialog box, hit Enter key to open Device Manager snap-in.

Device Manager Windows 10

2. In the Device Manager window, expand Batteries, right click on available devices in this section and click Uninstall.

FIX - Battery Plugged In, Not Charging For Windows 10

3. Confirm the device uninstall by clicking/tapping OK here:

FIX - Battery Plugged In, Not Charging For Windows 10

4. Then click Action > Scan for hardware changes. Close the Device Manager.

FIX - Battery Plugged In, Not Charging For Windows 10

Now check the status of problem and see if it has solved or not. If yes, you’re good to go. If no, try FIX 2.

FIX 2 – Run Built-in Power Troubleshooter

1. Go to Control Panel > Troubleshooting > View all. Then in All Categories window, click/tap Power. This will open built-in Power troubleshooter wizard, click Next.

FIX - Battery Plugged In, Not Charging For Windows 10

2. Now the troubleshooter will do a check on default settings and find issues plus automatically resolved the ones which it detected.

FIX - Battery Plugged In, Not Charging For Windows 10

3. Once the troubleshooting is completed, you’ve the report of what is the culprit and what gets fixed. Click Close to exit troubleshooter window.

FIX - Battery Plugged In, Not Charging For Windows 10

On a device that has new battery, the issue must get resolved by now. If you find that problem still persists, finally try FIX 3.

FIX 3 – Replace Your Old Battery With New One

In case if FIX 1 and 2 collectively not helped you and if your device battery is enough old, its time to replace it. If this happened very first time with you, be careful to buy new battery. There are two type of batteries available in market, one made by Original Equipment Manufacturers (OEMs) aka original battery and another is compatible one which is manufactured by third-party companies. Although both type of batteries deliver similar performance but I prefer you to buy standard or OEM‘s designed battery. This may be slightly costly but its efficient too!

Also when you go to buy new battery, don’t forgot to check its seal and read instructions manual. Generally you need to charge new battery to full – when you first time plug it and then have to discharge it completely. Then you can perform routine charging and discharging.

FIX - Battery Plugged In, Not Charging For Windows 10

Hope something helps! See this post, if you want to restore old style battery level indicator on Windows 10.


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9 Comments

  • Hello. I tried fixes 1 and 2 with no difference. I just bought a new battery 2 months ago so I figured fix 3 would be useless. Something inside me said to remove the battery and put it back in. When I did that, it started charging! Maybe you should add this to your list?

    Anyway, I will see how long this ‘FIX’ works after the battery fully charges.

  • Kapil Arya

    ^^ Thanks for adding this, let me know if issue again occurs after following this 😊

  • Hello. I tried fixes 1 and 2 with no difference. Something inside me said to remove the battery and put it back in. When I did that but no use,
    so what I need to do

  • I have 2 laptops that are identical and only 1 has this problem,I have switched out the batteries and it is the same problem and the other identical lap top charges the battery correctly and it is a good thing it does because when I try to put the dead battery in my laptop even when plugged in it just shuts down and will not restart ,it tries but shuts down almost immediately does anyone know how I can fix this. I have a HP laptop 2 of the same both running windows 10

  • Kapil Arya

    ^^ Dead battery will give you issues only. There is no use of it and you need to keep using only new battery.

  • I realize that this is an older post, but I am just discovering it, and have not found more recent information anywhere that has provided any better, further, or different fixes.
    Kapil, if you are still monitoring this question, my computer started giving me this notice, almost as soon as I switched to Win10. At some point, my computer froze, and I had to switch back to my previous version, for a minute, and the battery message and activity, of only charging to between 10%-20% stopped, altogether, and the battery charged fully.
    When I reinstalled 10, the challenge returned.

    Any suggestions?

    Thanks in advance for taking the time to respond,

  • Kapil Arya

    ^^ Have you tried replacing battery?

  • Can it also happen because the charger is to old or don’t work as good anymore?
    I have a Dell XPS12 and it’s not that simple to just take out the battery.. especially not for a bad technical person as I am. But when I completed both Fix 1 and Fix2 it didn’t seem like there was something wrong with the battery itself. When I turn my computer on it says “The AC power adapter wattage and type cannot be determined. The batery may not charge…. Please connect a Dell 45W AC adapter or greater for the best system performance…”

    What do you think? Can it be the charger?

    Thanks in advance for taking the time to respond,

  • Kapil Arya

    ^^ Yes, it may be possible that charger itself is culprit in your case. Suggest you to change it and see if it helps.

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