[FIX] ‘Potential Windows Update Database Error’ In Windows 10

Thank you! Fix 2 worked great!

Updates/comments on Fix 2
I found that even in an Administrator shell / command prompt that I was denied permission to rename the SoftwareDistribution and catroot2 directories, even though it appeared that I had the required rights.
However, I found that runnin as an Administrator, I could right click on the directory names an use “rename” from the context menu, and that worked.
Also, to rename catroot2, I had to keep stopping the cryptSvc and trying the rename again. cryptSvc must be restarted automaticallt when needed.

This done, I was able to update the OS from the settings/update status window.

However, I am still being plagued with the update assistant:
“your device needs the latest security updates”
“Microsoft can’t install … security updates … until you install the current version of Windows10”
At which point it proceeds to download and install and reboot without any option to not do this.

Thanks kapil. Tried Fix 2 and it worked fine

Fix 2 two worked. Thanks a lot!

Thank you for your informative site!
I have tried some of your suggestions, but have not been able to remedy the result of the 4/10/18 Windows update. Since that time I cannot open the Start menu nor Microsoft Edge nor Windows Defender. I wonder if you might have any further suggestions?

Error Messages:
1. Windows update components are configured incorrectly
2. Potential windows update database error detected

I have tried:

support.microsoft.com/en-us/help/10164/fix-windows-update-errors: RESULT: Windows update components are configured incorrectly (not fixed).

System File Checker: sfc/scannow: RESULT: no problems

DISM /online /Cleanup-Image /CheckHealth: RESULT: no component store corruption detected; operation completed successfully

System restore: RESULT: System restore did not complete successfully. Your computer’s files and settings were not changed. System restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your anti-virus program and retry system restore. (I cannot get into nor turn off Windows Defender.)

Using command prompt:

net stop wuauserv
The windows update service is stopping.
The windows update service could not be stopped.

The computer was working great until the 4/10/18 update. Any thoughts? Thanks for reading this.

Thanks again for all the help you provide! I was finally able to try fix 2 with success, and I rebooted the computer, but the issues still remain: The start menu cannot be opened; Microsoft Edge cannot be opened; and Windows Defender cannot be opened. Will I have to reinstall Windows 10, (which will also remove a bunch of apps), or is there something else I can try.

Had trouble until I scripted it. The cryptsvc kept restarting when running each command manually.

The Powershell fix worked like a charm for me. Good job guys!

Seem like FIX 2 worked!
Thank you

Great advice, thanks Kapil! Sadly, I still can’t get Windows Update to function. Situation: 3 2016 servers won’t “report in” to our new WSUS. The 4th 2016 server began functioning but don’t know why. The broken clients give 0x80244010 when attempting to check for updates. Troubleshooter returns possible WU db corruption. SFC says all good. Cleared catroot2 and softwaredistro folders. Verified GPO is config’d correctly and applying. Working servers use the same GPO. Everyone else seems to get a fix by doing 1 or a combo of these things. Any other suggestions?