This article will help you to fix the problem of cursor freezes or disappears in Word for Mac, by disabling "AutoHide rulers''.

Word for Mac, as a component of Office for Mac lets you to create official files, letters etc. We all know that Word is the most used component, as far as Microsoft Office is concerned. While working with Office for Mac, you may lost cursor at some instance. I have faced this problem two times in recent couple of weeks. When cursor freezes or disappears, you’ll probably do a force quit of Word and in this way you lose the current document you’re working with.

After investing a bit, I found that cursor disappearing problem in Word comes into play due to AutoHide rulers feature in the program. Office for Mac comes with this feature enabled by default. Hence disabling this option worked for me and finally I got rid of losing cursor every now and then. You’re also suggested to confirm that your Office edition is updated and it doesn’t have any pending updates to install. Here is how to deactivate AutoHide rulers:

FIX : Cursor Freezes Or Disappears In Word For Mac

1. Open Word and from the option menu, click Word -> Preferences.

2. Next, in the Word Preferences window so open, click on the General option (refer to below shown image):

3. Finally, in the General window, under Settings label, you’ll find that AutoHide rulers is enabled by default. So disable the same option.

You can also disable ruler from Word options menu -> View -> Ruler. Unchecking ruler at options menu will also help you to get rid of problem with freezing or disappearing cursor/mouse pointer.

Hope this helps!


  • Helped me! Thanks + greetings

  • Kapil Arya

    ^^ Glad we could help 😎

  • Did not work for me.

  • It helps for a short time, then the problem reoccurs. If you now re-enable the feature, it also brings the cursor back. So whenever I run into the issue, which could be multiple times in one session in one doc, the only way I’ve found is to toggle back and forth.

  • Kapil Arya

    ^^ I can understand the pain, hope MS fixes it in upcoming upgrades.

  • Thank you. Problem fixed.
    Though no idea after years of use why it oourred.

  • Kapil Arya

    ^^ Awesome 😎

  • Could not try the suggested solution. AUTO-HIDE RULER is no longer present in Word 2016 for Mac. Any other solution for the disappeared cursor?

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