FIX: Sticky Notes Lost After Windows Upgrade

If Sticky Notes lost or missing after upgrading Windows 10 to newer edition, then this article will show you how to recover them.

Kapil Arya
11x Microsoft MVP · Admin
2 min read
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Sticky Notes app comes as built-in app in Windows 10. You can use it to create notes instantly. The app allows you to add text, link, pictures, etc. to your notes so that you don’t need to remember things. You can also make your important notes sticky to Desktop.

There is a common issue that user may face with Sticky Notes. After performing Windows edition upgrade, or after installing some updates, you may find that your notes are missing. If you rely majorly on Sticky Notes app for remembering things, this issue could create trouble situation for you. But no need to worry, because if your notes are lost after upgrade, in this article, we’ll show you how to get them back.

FIX Sticky Notes Lost After Windows Upgrade

FIX: Sticky Notes Lost After Windows Upgrade

To recover lost notes after Windows upgrade, please try these steps:

Make sure you’ve enabled Hidden items in File Explorer before proceeding with below steps. Also ensure that Sticky Notes app is closed and not running even in background.

1. Go to C:\Windows.old to open Windows.old folder and navigate to Users > {USER ACCOUNT-NAME} > AppData > Local > Packages > Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe > LocalState.

2. Under LocalState folder, you’ll see xxxxx.storage.session and plum.sqlite files. Here xxxxx may be some arbitrary value. Copy and cut these files.

3. Now press W8K + R, type %localappdata%\Packages\Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe\LocalState and press Enter key.

4. In the LocalState folder, paste the copied xxxxx.storage.session and plum.sqlite files from step 2.

FIX Sticky Notes Lost After Windows Upgrade

5. Finally, open Sticky Notes app and your missing or lost notes should be back now.

Re-register Sticky Notes App in Windows 10

If issue still persists, open administrative Windows PowerShell and paste/type following and press Enter key:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftStickyNotes | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

We hope after trying above mentioned solutions, you should be able to get back your notes.

Drop us a comment, if you still can’t recover your notes!

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Article by

Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.

17 Comments
J Paige

Although the folder listed in step 1 exists, it is empty – no files after big forced update at the end of August 2019 :-(

Kapil Arya Author

^^ Windows.old folder usually have files when you perform upgrade to newer version. It may not capture files with security updates.

guy

Did it all, but no joy .
Damn windows forcing me to update

guy

Sometimes the localstate folder appears as empty… sometimes not!

Michael

Localstae folder was folder . I’ve lost 2 years worth of notes .

Michael McDermaid

Hi there Kapil, my directory:

P:\Windows.old\Users\USER\AppData\Local\Packages\Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe\LocalState

is empty, what do I do now?
Oh dear, all of my essential information has disappeared.
This is very disappointing, that a such simple program can have this error and
if Microsoft has known about this update error for so long why has it been fixed?

Regards

Michael

Kapil Arya Author

^^ Michael, which update you installed recently? If it was version upgrade, I am afraid if there is any other solution besides the one I’ve mentioned here.

Didy

Hi Kapil,

I have same issue after update win 10, v 1903. My windows.old for LocalState is empty, how I should to recovery my notes?

one by one my notes are gone after I shout down or restart my laptop.
Please tell us the solution.

Himangi

I have same issue after update win 10, v 1903. My windows.old for LocalState is empty, how I should to recovery my notes?

Kapil Arya Author

^^ If Windows.old or LocalState folder is completely empty, I am not aware of any alternative solution atm. Perhaps, I’ll do some research and post back here, if I got any solution.

Nicholas Kulkarni

having just upgraded windows 7 to Windows 10 for a number of legacy machines the entire package folder is not there.

Enders

For the past year we’ve previously been fine with just the plum.sqlite an settings.dat files being backed up s part of the logoff scripts, wiping the local folders and restoring these files on login.
Now users are finding the notes are gone after the last Windows Update.
Is there a way to recover the notes using only these two files.?

Admittedly, I did not know about the xxx.storage.session files until i read this article

Kapil Arya Author

^^ Enders, I’ll investigate further on this and update you.

Shawn Butt

I tried these.. it didn’t work for me.
I have the complete c:\windows.old\xxxxx folder and folder data (27GB).
I’ve uninstalled, reset, reinstalled, copied the xxx.storage.session and plum.sqllite, but still no luck.
StickNotes App opens for a second or so and then closes down. There is no error, nothing.

BUT… I WAS ABLE TO GET ALL MY NOTES BACK.
Surprisingly, they all got copied/transferred over to the NOTES section in my Outlook.
So my months of client tickets and other notes DID get saved and I was able to recover them.

I STILL CAN”T GET the StickyNOTES to work though. (crying emoji)

Kapil Arya Author

^^ Shawn, glad to see you got your notes back. To fix the app, run following command in Windows PowerShell (Admin):

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftStickyNotes | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

Manish

Hi, I have downloaded windows 11 from HP Support site and installed in my HP Pavillion laptop. Found that all the earlier sticky notes are blank even after logging into my account. Could anyone please help to retrieve all my notes. Thank you.

Kapil Arya Author

^^ If you made the clean install of Windows 11, this is expected. If you made an upgrade from Windows 10 to Windows 11, this article applies to this situation.

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