If you're unable to insert Office.Com clip art in Office 2013, then this article will show you the way to fix this.

Office 2013 have lots of new features in it so that you can enhance your documents in pioneer ways. If you concern about the web integration, typically like insertion of clip art or templates, you have variety of content available to add into your documents by fetching it from Office.Com servers. Recently, I noticed that whenever I tried to insert an online clip art to my PowerPoint documents, I wasn’t able to do so. In the following screen, you can look over the content from Office.Com:

Looks like if I click on the Insert option, Office component does nothing:

The same problem existed, no matter if I use different components of Office 2013. Moreover, there isn’t a single clue available to point out why I can’t insert the online clip art. I tried to reset the Office registry configuration to sort out the issue, but there were no differences in the situation. Eventually, I got a solution which I am sharing here with all of you:

FIX : Unable To Insert Office.Com Clip Art In Office 2013

1. Press Windows Key + R and type inetcpl.cpl in the Run dialog box and press Enter key / click OK to open Internet Properties.

2. In the Internet Properties window, switch to Security tab. If you find the Enable Protected Mode option checked here, firstly uncheck it and then click Reset all zones to default level. Then you re-enable the protected mode. Now click Apply followed by OK.

You can now close Internet Properties window and reboot the machine to get the results. After reboot, you’ll be able to insert clip art without any problem.

That’s it!


  • “sorry we couldn’t download the picture you selected” –
    My fix was to allow SSL 1+2 in IE settings > Advanced

  • Kapil Arya

    ^^ Thanks for sharing this, much appreciated 😎

  • This worked! Thank you, thank you, thank you! :)

  • Kapil Arya

    ^^ Glad we could help 😎

  • This didn’t work for me. I’m using Publisher 2013, Windows 10. Insert online pictures goes to a Bing search box. Worked fine until just recently, now it says it can’t download the image, even if I try images that I previously was able to download. How can I get it working again?

  • An additional question. The box above shows Bing and the office.com clipart as options. Mine only shows the Bing search box. I thought it might search the same images. How do I get office.com clip art added to the box? Maybe those will work.

  • Kapil Arya

    ^^ You may try repairing Office and see if you can restore Office.com clipart option.

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