Incase if you're unable to switch users in Windows 10, this article will help you to fix this issue - via LUSRMGR snap-in or using Command Prompt.

In Windows 10, you can easily select the accounts you wish to use, on login and lock screen. To switch users, you’ve to simply click on Start Button > click on your profile picture icon > and select other user account you want to switch to.

But what if you don’t see other user account to switch? Well, if this is the case with your system, you won’t be able to switch users. This is one of the known issue faced sometimes by users, and this problem existed in earlier Windows editions as well.

FIX Unable To Switch Users In Windows 10

So if you’re unable to switch users, here’s how to fix it:

FIX: Unable To Switch Users In Windows 10/8.1/8

FIX 1 – Via LUSRMGR Snap-in

FYI: This FIX will only work in Windows 10 Pro, Education and Enterprise editions. For other editions, refer FIX 2 below.

1. Press W8K + R and type lusrmgr.msc in Run dialog box to open Local Users and Groups snap-in. Click OK.

Local Users and Groups

2. In the lusrmgr window, double click on Group. Now right click on Administrators, select Add to Group.

FIX Unable To Switch Users In Windows 10

3. Now on Administrators property sheet, click Add button.

FIX Unable To Switch Users In Windows 10

4. Then under Select Users, click Object Types.

FIX Unable To Switch Users In Windows 10

5. On the Object Types screen, make sure only Users is checked. Then again in above shown window, click Advanced.

FIX Unable To Switch Users In Windows 10

6. Moving on, in next window, click Find Now. From the search results, select the other user accounts to which you can’t switch to. Then click OK and again OK in remaining window.

FIX Unable To Switch Users In Windows 10

Once the user is added to Administrators group by this method, it should be available for switching.

If issue still persists, try FIX 2 mentioned below.

FIX 2 – Via Command Prompt

FYI: This method works in all editions.

1. Right click Start Button or press W8K + X keys and select Command Prompt (Admin) to open Command Prompt as administrator.

2. In administrative or elevated Command Prompt window, type/paste following and press Enter key.

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

FIX Unable To Switch Users In Windows 10

3. Close Command Prompt window and reboot the machine.

After restarting your computer, you must be able to switch users accounts now.

FIX Unable To Switch Users In Windows 10

That’s it!

Also read: How to enable/disable fast user switching in Windows 10.


  • This is NOT a 100% fix for every case!! I ran this command in CMD to attempt to fix this issue with a new work laptop and it did not work.

  • Did not work for me either:
    Microsoft Windows [Version 10.0.18362.418]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

    The task has completed. Warnings occurred for some attributes during this operation. It’s okay to ignore the warning.
    See log %windir%\security\logs\scesrv.log for detail info.


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