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While sending files via context menu in Windows 10, if you get "There is no email program associated to perform the requested action" error, fix it here.

Today I found a strange error on a Windows 10 system regarding default email client. Actually, when I right clicked a picture file/image in the File Explorer and opted Send To > Mail Recipient, the error message comes into play:

There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Defaults Programs control panel.

There Is No Email Program Associated To Perform The Requested Action In Windows 10

The machine on which I faced this error already had an email client installed and that was was Outlook app (part of Microsoft Office suite). But still the system fails to recognize it and thrown this error message. If you’re also having this similar problem with your Windows 10, you can try the steps mentioned below and resolve it for yourself.

FIX : There Is No Email Program Associated To Perform The Requested Action In Windows 10

Registry Disclaimer: The further steps will involve registry manipulation. Making mistakes while manipulating registry could affect your system adversely. So be careful while editing registry entries and create a System Restore point first.

1. Press W8K + R and put regedit in Run dialog box to open Registry Editor (if you’re not familiar with Registry Editor, then click here). Click OK.

Windows 10 Registry Editor

2. In the left pane of Registry Editor, navigate to following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Microsoft Outlook

There Is No Email Program Associated To Perform The Requested Action In Windows 10

3. In the left pane of above shown window, right click over Microsoft Outlook key and select Delete. Provide the confirmation to erase the key by selecting Yes here:

There Is No Email Program Associated To Perform The Requested Action In Windows 10

4. Now open Settings app and go to System > Default apps. In the right pane of the window, scroll down and look for Email heading. Click on the app name next to it and under Choose an app, select Mail as the default email client.

There Is No Email Program Associated To Perform The Requested Action In Windows 10

You may restart your machine to make changes effective. After rebooting the system, the error doesn’t occurs.

That’s it!


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14 Comments

  • I followed the steps you provided and I am still getting the message. I verified that there us no Outlook entry in the registry. Any ideas?

  • Kapil Arya

    ^^ Try removing other keys under Mail registry key. See if it helps.

  • removed all keys but issue still coming.is any other way?

  • In Control Panel, click or double-click Mail.

    Where is Mail in Control Panel?

    Mail appears in different Control Panel locations depending on the version of the Microsoft Windows operating system, Control Panel view selected, and whether a 32- or 64-bit operating system or version of Outlook is installed.

    The easiest way to locate Mail is to open Control Panel in Windows, and then in the Search box at the top of window, type Mail.

    NOTE: The Mail icon appears after Outlook starts for the first time.

    Do any of the following:

    To add another email account, click E-mail Accounts.

    To change Outlook data storage options, click Data Files.

    To see a list of the current profiles, click Show Profiles.—–set as outlook

    prompt for a profile to be used…to be checked.

  • Kapil Arya

    ^^ Thanks for your efforts on this!

  • Doesnt work!

  • I open my Registry Editor but no HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Microsoft Outlook appears. Only, HKEY_LOCAL_MACHINE (plus some other, ‘HKEY’S’ but none like you describe). Nothing appears when I expand it that seems related to what you describe either. Puzzle. Been a bother ever since I got Windows 10. Jack

  • Kapil Arya

    ^^ After expanding HKEY_LOCAL_MACHINE, you should be able to spot SOFTWARE folder. Can you?

  • I am also getting this error, but I’m NOT trying to send any kind of e-mail – it is coming up soon after I start my machine, as if some app on my machine is trying to ‘phone home’ via e-mail! for this reason alone, I will not make a default e-mail app on my computer as I use internet based e-mails to conduct my business and don’t really require a dedicated e-mail app on my machine…I’m just tired of seeing this error popping up every time I restart my machine. So…how do I get rid of THAT???

  • Kapil Arya

    ^^ Please run shell:startup command and delete the programs listed in the folder. This should prevent any email client, that is started as soon as you login and due to which you see the message.

  • Hey Kapil,

    Thanks for the detailed article. Would this still work if I don’t install Outlook. I want to be able to use the default “Mail” app in Windows 10 to be able to send those files as e-mails (either in the File Explorer or through Word/Excel/Powerpoint)

  • Kapil Arya

    ^^ Yep, it should work.

  • This problem was fixed by deleting the Mail folder in the registry HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail and then just restarted my PC. Voila! It worked. I did not expected this because I was fed up with this issue.

  • Kapil Arya

    ^^ Glad it worked, Manu 😎

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