In Windows 10, the system services require proper permissions to operate. If either of the services is denied with permissions, they can’t be manipulated at all.

Recently, we came around following error while start Windows Audio service on our Windows 10 Pro machine:

Windows could not start the Windows Audio service on Local Computer.

Error 0x80070005: Access is denied.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

If you’ve also received Access is denied (error code 0x80070005) with any of the service, you need to check permissions related to it and fix them, in order to let the service operated as expected.

Here’s how to fix this permissions related issue:

FIX: Error 0x80070005: Access Is Denied For Services In Windows 10

Registry Disclaimer: The further steps will involve registry manipulation. Making mistakes while manipulating registry could affect your system adversely. So be careful while editing registry entries and create a System Restore point first.

1. Press W8K + R and put regedit in Run dialog box to open Registry Editor (if you’re not familiar with Registry Editor, then click here). Click OK.

Windows 10 Registry Editor

2. In left pane of Registry Editor window, navigate to following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<AFFECTED SERVICE>

Here, replace <AFFECTED SERVICE> with the Display name of service with which you’re getting error 0x80070005. The Display name for a service is mentioned on its property sheet (double click on service to get this). In our case, it is Windows Audio service whose display name is Audiosrv, hence we navigated to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Audiosrv.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

3. In the Permissions sheet, click Add button.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

4. Moving on, click on Advanced button on next window.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

5. Now on next screen, click Find Now, then from Search results, select SYSTEM and click OK.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

6. Then click OK on next window.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

7. Back on the Permissions window, select SYSTEM and under Permissions for SYSTEM, check Allow column for Full Control.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

8. Similar to previous step, select your and Administrators account and provide Full Control permissions. Click Apply followed by OK.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

Exit Registry Editor and re-try to start/stop the service with which you’re facing this error. This time it should start/stop without any issues.

FIX Error 0x80070005 Access Is Denied For Services In Windows 10

See this video to illustrate above mentioned steps:

Hope this helps!

16 Comments

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  • Andrew Mason

    Hi Kapil,
    Thanks for the post on fixing the error. I have the same error for the Windows Audio service in Windows 10, however when trying to apply your recommended fix I notice that the permissions “Full control” and “Read” are enabled in grey (they appear black in you screen captures). I am unable to change them, and of course still have the problem. Any suggestions would be most welcome.
    Kind regards
    Andrew

  • Kapil Arya

    ^^ Which step you’re referring to? You can take ownership of the registry key, if you’re not able to modify permissions.

  • Nicholas Brown

    Me too, in step 8 the allow boxes are greyed out when trying to get audiosrv started

  • Kapil Arya

    ^^ Take ownership and try again: https://www.kapilarya.com/manually-take-ownership-windows-8

  • Kasper

    Hi Kapil
    Thanks for the quick response.
    The check boxes are grey (but checked), just as some others observed. And basically I didn’t solve the problem.
    I read your article about taking ownership, but failed to understand how to take control manually of the registry setting. (Want to avoid installing extra stuff on the computer).
    In RegEdit: Audiosrv->Permissions.
    Is it the SYSTEM-user or the named user (with an account) I should work with? (or is that a stupid question?)

    /Kasper

  • Kapil Arya

    ^^ You should take ownership otherwise you can’t follow steps completely. In this case, SYSTEM is the machine object to which permissions can be allowed or denied.

  • abhinav

    unable to perform step 7 as in my case , under allow column ,full controlled is already ticked and greyed(cant change values,like disabled).
    can you tell, now what to do?

  • Kapil Arya

    ^^ Make sure you tried previous steps correctly.

  • Nikolai Refshal

    Wow, I felt like an computer engineer when I found out the error message. I tried disabling the driver and lots of other stuff on my old Asus 550 Laptop from 2011. I thought it might be hardware error. HOWEVER I used the restore function in the settings (uninstall all programs) and it installed windows 10 again. Then the sound was back without me allowing SYSTEM. So I went on and ran the regedit and the following steps to make sure, and this time it had access. Thank you for the help, my friend can now go back to his wow gameplay.

  • Kapil Arya

    ^^ Glad that helped Nikolai!

  • Shravya

    Hi Kapil! I got the grey box too but I ran regedit as administrator and was able to do as it said, but my Windows Audio still doesn’t work, as it says dependency service failed to start, but there aren’t any services listed in the dependency tab. Help.

  • Kapil Arya

    ^^ Please refer to this fix: https://www.kapilarya.com/error-1068-the-dependency-service-or-group-failed-to-start-windows-10.

  • harsha

    bro i want to fix windows update

  • Kapil Arya

    ^^ Run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot.

  • Walker Anger

    I followed these steps but system already had access to both, I have restarted pc multiple times and reinstalled drivers and I just need help so I can access my zoom meetings

  • Bugg

    I’ve followed the steps exactly but still get the 0x80070005 error message, I’ve tried everything but can’t get it fixed

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