Fix: Remote Desktop not working in Windows 11/10

The Remote Desktop feature in Windows 11 operating system helps you to connect with differential device. You can use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows PC from afar. If the Remote Desktop not working in Windows 11/10, this article will help you to fix it.

Remote Desktop not working is common issue under which client can’t connect to a remote computer. Additionally you don’t get error messages or any other symptoms that would hint to identify the root cause to fix the issue.

In this case, you can use below solutions that usually helps.

Fix: Remote Desktop not working in Windows 11/10

FIX 1 – Check status of RDP protocol

 Registry Disclaimer: It is recommended to create a System Restore point first, if you’re not familiar with registry manipulation.

1. Run regedit command to open Registry Editor.

2. Click File > Connect Network Registry.

3. Next, type name of the remote computer and select Check Names, and then select OK.

4. In left pane of Registry Editor window, navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server

5. Make sure fDenyTSConnections DWORD is set to 0. If not, change its Value from 1 to 0, in order to enable RDP.

6. Repeat step 5 at this registry location as well:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services

FIX 2 – Ensure GPO is not blocking RDP

1. Open administrative Command Prompt.

2. Execute this command:

gpresult /H c:\gpresult.html

3. Now open C:\gpresult.html file.

4. Locate Allow users to connect remotely by using Remote Desktop Services policy at Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.

5. If the policy configuration is set to Disabled, check Winning GPO. Remove the blocking GPO to fix issue with RDP.

FIX 3 – Check RDP services

In order to use Remote Desktop, the following two services must be running at the client machine and also at the remote computer. If either of these systems do not have these services running, you won’t be able to use Remote Desktop properly:

• Remote Desktop Services (TermService)
• Remote Desktop Services UserMode Port Redirector (UmRdpService)

Open Services snap-in by running services.msc command. Locate either of above two mentioned services, right click on it, select Start. Repeat same for other service.

Hope something helps!