[FIX] ‘The Properties For This Item Are Not Available’ In Windows 10

Whenever you right click on Desktop under File Explorer for Windows 10 and if you get 'The properties for this item are not available.' error, fix it here.

Kapil Arya
11x Microsoft MVP · Admin
2 min read
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Registry corruption may occur on any Windows running system. As we all know that registry drives the OS in background and it is a crucial component for the OS. Recently, we came around a strange problem. Whenever we right click on Desktop in File Explorer, we keep receiving following message:

The properties for this item are not available.

FIX The Properties For This Item Are Not Available In Windows 10

As usual, rebooting didn’t fix this problem. Next step we tried to deal this case was to run System File Checker scan, but it didn’t helped us as well. Upon researching on this problem a bit, we came to a conclusion that registry corruption is the culprit in this scenario. Actually for this problem, the shellex registry under HKEY_CLASSES_ROOT\Drive is missing some required values which can handle right click context menus for Desktop, Recycle Bin and such other system locations.

So in case if you’re also facing this problem, this article will help you to fix it. You can try below mentioned fixes to overcome this situation.

FIX: ‘The Properties For This Item Are Not Available’ In Windows 10/8/7

FIX 1 – Using System Maintenance Troubleshooter

Generally if some system maintenance is pending, or if there is some file corruption behind this issue, you can run System Maintenance troubleshooter. Here’s is how to run this troubleshooter:

Steps to run System Maintenance troubleshooter in Windows 10

FIX The Properties For This Item Are Not Available In Windows 10

If you still have the issue, try FIX 2.

FIX 2 – Using Registry

We recommend you to create a System Restore point before trying the steps mentioned below.

1. Download shellex-Windows-10.reg file from HERE. This registry file contains default registry values for HKEY_CLASSES_ROOT\Drive\shellex registry location for Windows 10. Right click on downloaded registry file and select Merge.

FIX The Properties For This Item Are Not Available In Windows 10

2. Provide UAC permissions then, if asked. Then click Yes in the following confirmation prompt:

FIX The Properties For This Item Are Not Available In Windows 10

3. Finally, you should get confirmation message as shown below, which means the missing values are added.

FIX The Properties For This Item Are Not Available In Windows 10

Reboot your machine and after restart, the issue should no longer occur.

Hope this helps!

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Article by

Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.

2 Comments
Chris

Doesn’t work, this is what I get: “Cannot import – Not all data was successfully written to the registry. Some keys are open by the system or other processes, or you have insufficient privileges to perform this operation.”

Themis

Same here. I’ve done at least 8 solutions and nothing worked for me.
I, also, couldn’t operate the solution with the {448aee3b-dc65-4af6-bf5f-dce86d62b6c7} file in regedit (path: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\) because it just wasn’t there.
Deep repair operations also did nothing.

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