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See this fix, if you're unable to change screen resolution in Windows 10/8.1/8. This problem may occur if you've very basic display driver installed.

Previously, we have shared you following guide change screen resolution in Windows 10:

How to change screen resolution in Windows 10

Now this article address a situation in which you can’t change screen resolution using above mentioned guide. In this case, the option to configure the screen resolution of your choice is greyed out or forced to work on only one setting:

FIX Unable To Change Screen Resolution In Windows 10

In this condition, how to change the screen resolution? Well, this rare issue occurs when Windows assigns Microsoft Basic Display Adapter as your display driver, while the machine is supposed to use OEM recommended driver. So to solve this problem, you need to identify OEM recommended driver and install it in place of basic display driver.

You can try below mentioned steps to fix this weird issue:

FIX: Unable To Change Screen Resolution In Windows 10/8.1/8

Solution to: Can’t change screen resolution problem in Windows 10/8.1/8

1. Press W8K + R and type devmgmt.msc in the Run, hit Enter key to open Device Manager snap-in.

Device Manager Windows 10

2. In the Device Manager window, expand Display adapters and right click on Microsoft Basic Display Adapter and select Update driver.

FIX Unable To Change Screen Resolution In Windows 10

3. Next, click Browse my computer for driver software.

FIX Unable To Change Screen Resolution In Windows 10

4. Moving on, click Let me pick from a list of device drivers on my computer in below shown window.

FIX Unable To Change Screen Resolution In Windows 10

5. On next screen, check Show compatible hardware option. This should make your select OEM recommended display driver. Select it and click Next.

FIX Unable To Change Screen Resolution In Windows 10

Wait for few moments as driver is installed. Since you’re installing/updating display driver, your screen may go fuzzy or black for few moments but it must auto-recover itself.

FIX Unable To Change Screen Resolution In Windows 10

6. Finally, the display adapter is changed to your OEM recommended driver. Here is the confirmation for this:

FIX Unable To Change Screen Resolution In Windows 10

Close the Device Manager and reboot your system.

After restarting your system, check the status of issue and you’ll find that you can easily change the screen resolution now.

FIX Unable To Change Screen Resolution In Windows 10

Let us know via your comments, if issue still persists!


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