[How To] Use Security Questions To Reset Account Password In Windows 10

Learn how to update and use security questions to reset account password (local account) in Windows 10 V1803 or later, in this article.

Kapil Arya
11x Microsoft MVP · Admin
2 min read
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Earlier, we’ve shared you following guide for resetting Microsoft account password from your Windows 10 login screen:

How To Change Microsoft Account Password/PIN In Windows 10

But if you’re on local account, there is no way to reset its password, when you forget it. In such a case, you’ll need to format the OS and make clean install of it. Doing this will remove all your stuff, and you need to setup everything again, which is painful.

With Windows 10 V1803 (April 2018 Update) or later, you’ll be able to reset local account password, when you forget it. Actually Microsoft has realized the trouble of losing local account password, hence they implemented security questions feature to Windows 10 OS. Users will have to set the security questions in advance, so that they can use their answers to reset the forgotten password.

We’ll illustrate this with below mentioned how-to part:

How To Use Security Questions To Reset Account Password In Windows 10

PART 1 – First update your security questions for the account, in advance!

1. Right click Start Button or press W8K + X keys and select Settings.

2. In the Settings app, navigate to Accounts > Sign-in options.

3. Under Family & other people, click Update your security questions.

How To Use Security Questions To Reset Account Password In Windows 10

4. Next, verify your account by providing the credentials you’re asked for. Click OK.

How To Use Security Questions To Reset Account Password In Windows 10

5. Then in the below shown window, select your own security questions and type the answers (which may be case sensitive). Click Finish.

How To Use Security Questions To Reset Account Password In Windows 10

In this way, you’ve finally updated your security questions.

PART 2 – Resetting your account password using security questions

1. On the login screen, when you type incorrect password, a Reset password link would appear only if you’ve already updated your security questions. Click on the link.

How To Use Security Questions To Reset Account Password In Windows 10

2. Next, type in the answers for your security questions and press Enter key.

How To Use Security Questions To Reset Account Password In Windows 10

3. If your provided answers are correct, you’ll have the option to type new password and confirm it.

How To Use Security Questions To Reset Account Password In Windows 10

So you can now use this newly created password to login to your account.

That’s it!

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Article by

Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.

7 Comments
Mr Kearney

At step 4 it asks for my credentials and I donor remember them what do I do?

Kapil Arya Author

^^ You need to follow PART 1 in advance, when you remember your password. Then only you can follow PART 2 to reset your password.

Tebogo

Hello can’t access my Windows 10 account forgot password and 3 security questions. Thank you

Kapil Arya Author

^^ In this case, complete Reset is the only option left: https://www.kapilarya.com/how-to-completely-reset-windows-10.

roger

i don’t have update SECURITY QUESTION on my acc or in sign in options

Kapil Arya Author

^^ Make sure you have Windows 10 V1803 or later installed.

Captain

@roger
Most probably your Machin is in domain environment where some settings of security are being controlled by Security polices/group polices etc.

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