If you get "Battery plugged in, not charging" status on your Windows 10 machine, check out the fixes mentioned inside to resolve the issue.

For portable machines such as laptops, battery is the crucial component about which you care most. Generally when laptops get older (more than 2-3 years or so), some of their components stopped working permanently. Battery is one of these components which needs to replaced after certain period which is also referred as battery’s lifetime period.

If the battery on your Windows system is not working, you will see following message when machine is plugged in to AC supply:

Battery plugged in, not charging

FIX - Battery Plugged In, Not Charging For Windows 10

If you face this situation on a device which is almost new, you can perform some troubleshooting steps mentioned below to solve this. These steps will also help you to fix another issues (if any) related to battery.

FIX : “Battery Plugged In, Not Charging” For Windows 10

FIX 1 – Reinstall Battery In Device Manager

1. Press  W8K + R and type devmgmt.msc in the Run dialog box, hit Enter key to open Device Manager snap-in.

Device Manager Windows 10

2. In the Device Manager window, expand Batteries, right click on available devices in this section and click Uninstall.

FIX - Battery Plugged In, Not Charging For Windows 10

3. Confirm the device uninstall by clicking/tapping OK here:

FIX - Battery Plugged In, Not Charging For Windows 10

4. Then click Action > Scan for hardware changes. Close the Device Manager.

FIX - Battery Plugged In, Not Charging For Windows 10

Now check the status of problem and see if it has solved or not. If yes, you’re good to go. If no, try FIX 2.

FIX 2 – Run Built-in Power Troubleshooter

1. Go to Control Panel > Troubleshooting > View all. Then in All Categories window, click/tap Power. This will open built-in Power troubleshooter wizard, click Next.

FIX - Battery Plugged In, Not Charging For Windows 10

2. Now the troubleshooter will do a check on default settings and find issues plus automatically resolved the ones which it detected.

FIX - Battery Plugged In, Not Charging For Windows 10

3. Once the troubleshooting is completed, you’ve the report of what is the culprit and what gets fixed. Click Close to exit troubleshooter window.

FIX - Battery Plugged In, Not Charging For Windows 10

On a device that has new battery, the issue must get resolved by now. If you find that problem still persists, finally try FIX 3.

FIX 3 – Replace Your Old Battery With New One

In case if FIX 1 and 2 collectively not helped you, try to manually calibrate battery on your laptop. In case if calibration also fails and if your device battery is enough old, its time to replace it. If this happened very first time with you, be careful to buy new battery. There are two type of batteries available in market, one made by Original Equipment Manufacturers (OEMs) aka original battery and another is compatible one which is manufactured by third-party companies. Although both type of batteries deliver similar performance but I prefer you to buy standard or OEM‘s designed battery. This may be slightly costly but its efficient too!

Also when you go to buy new battery, don’t forgot to check its seal and read instructions manual. Generally you need to charge new battery to full – when you first time plug it and then have to discharge it completely. Then you can perform routine charging and discharging.

FIX - Battery Plugged In, Not Charging For Windows 10

Hope something helps!


  • Hello. I tried fixes 1 and 2 with no difference. I just bought a new battery 2 months ago so I figured fix 3 would be useless. Something inside me said to remove the battery and put it back in. When I did that, it started charging! Maybe you should add this to your list?

    Anyway, I will see how long this ‘FIX’ works after the battery fully charges.

  • Kapil Arya

    ^^ Thanks for adding this, let me know if issue again occurs after following this 😊

  • Hello. I tried fixes 1 and 2 with no difference. Something inside me said to remove the battery and put it back in. When I did that but no use,
    so what I need to do

  • I have 2 laptops that are identical and only 1 has this problem,I have switched out the batteries and it is the same problem and the other identical lap top charges the battery correctly and it is a good thing it does because when I try to put the dead battery in my laptop even when plugged in it just shuts down and will not restart ,it tries but shuts down almost immediately does anyone know how I can fix this. I have a HP laptop 2 of the same both running windows 10

  • Kapil Arya

    ^^ Dead battery will give you issues only. There is no use of it and you need to keep using only new battery.

  • I realize that this is an older post, but I am just discovering it, and have not found more recent information anywhere that has provided any better, further, or different fixes.
    Kapil, if you are still monitoring this question, my computer started giving me this notice, almost as soon as I switched to Win10. At some point, my computer froze, and I had to switch back to my previous version, for a minute, and the battery message and activity, of only charging to between 10%-20% stopped, altogether, and the battery charged fully.
    When I reinstalled 10, the challenge returned.

    Any suggestions?

    Thanks in advance for taking the time to respond,

  • Kapil Arya

    ^^ Have you tried replacing battery?

  • Can it also happen because the charger is to old or don’t work as good anymore?
    I have a Dell XPS12 and it’s not that simple to just take out the battery.. especially not for a bad technical person as I am. But when I completed both Fix 1 and Fix2 it didn’t seem like there was something wrong with the battery itself. When I turn my computer on it says “The AC power adapter wattage and type cannot be determined. The batery may not charge…. Please connect a Dell 45W AC adapter or greater for the best system performance…”

    What do you think? Can it be the charger?

    Thanks in advance for taking the time to respond,

  • Kapil Arya

    ^^ Yes, it may be possible that charger itself is culprit in your case. Suggest you to change it and see if it helps.

  • New power cable & new battery in dell inspiron. Working perfectly until win 10 upgrade. Later, frequently shows plugged in, not charging. Tried all fixes mentioned here. No use.

  • This is a New battery(with a 66% charge display) i replaced today.Without the a mains connection it successfully powers my Acer 7250 Aspire Laptop- on its own.But when i connect the mains adapter,the battery display shows,’plugged in,not charging’. I have tried out your guidelines 1&2 above to no solution.It’s Windows10 DOS on this laptop.Can you plse help..
    Thank you,
    Vincent K.

  • I have the same problem plugged in not charging have replaced battery a power source with no luck. My battery read 55% when I got it after 24 hours of being plugged in for 24 hours it now reads 54% this is the new battery I just got. It seems the problem happen when I upgraded to windows 10. I get this message once in awhile: The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65w AC adapter or higher and ensure the plus is inserted completely for best system operation. OK I just played with the plug moved it around and it started to work so maybe my plug is to loose. It say 43 minutes to full charge. I went thru AMAZON and the refunded me my money for the new charge. So I ordered a different on hopefully the new one will work

  • I ham having the same problem as Sara from comment above. I have dell XP as well and it is 3 years old and I am still running windows 8.1 I also have gotten the message in BIOS, “The AC power adapter wattage and type cannot be determined. The battery may not charge…. Please connect a Dell 45W AC adapter or greater for the best system performance…” When I was looking for a solution for this problem a few weeks ago, someone mentioned going into device manager and uninstalling the power adapter and the other thing that is listed (I can recall what it was now) and then restart computer. THAT actually worked for me. I had no further charging issues. (Only after I uninstalled and restarted approx 7 times tho). That worked for several weeks. Now I my battery not charging AGAIN. Tried same fix, will continue to try it numerous times as it took numerous times last time, but I wish a better solution could be determined for this particular problem, both Sara and I are having. Any suggestions? I APPRECIATE any help!

  • Kapil Arya

    ^^ The battery seems old now, I believe it’s the time to replace it with new battery 😊

  • I have the same problem plugged in not charging, I have tried with fix 1 and 2. no use. sometimes it charges but sometime it will not charge. This is a new laptop Dell windows 10 DOS. so how can I fix this problem. please suggest me.
    Thanks in advance

  • Dear sir
    i have hp pavilion i5 win 10. i have issue also “plugged in , not charging” . i tried all method and Technic 1) all whatever you show up side
    2)changed battery
    3)changed charger but still have same problem.
    please help me to solve this problem.

  • hi, have an ASUS sonic master, it wont charge the battery so I have to use it plugged in. I cant change the battery as you cannot get into the back, is there anything I can do? Many Thanks

  • Kapil Arya

    ^^ Unfortunately, changing battery is the last option we’ve.


  • Kapil Arya

    ^^ Glad the issue is resolved. Thanks for the update.

  • I have an HP Envy x360 notebook with Windows 10, and it has this “battery not charging” problem. I have tried all the suggested fixes to no avail, so am ready for a new battery. However, the battery in this laptop is sealed in. It appears that I would have to take the computer apart to get to it. Any advice about how to safely manage this problem?

  • Kapil Arya

    ^^ I recommend you to take the laptop to nearest computer shop and ask technician to replace battery, see if it helps.

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