[FIX] A Connection To The Remote Computer Could Not Be Established In Windows 10

This post shows how to fix "A connection to the remote computer could not be established" error while connecting to a VPN network in Windows 10.

Kapil Arya
11x Microsoft MVP · Admin
2 min read
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We all know Virtual Private Network (VPN) helps us to make more secure connection to the Internet and our company’s network. Setting up a VPN connection is quite easy in Windows 10. Please refer our dedicated guide to learn how to setup VPN in Windows:

How to setup VPN connection in Windows 10/8/7

However, recently while connecting to a VPN connection which was established earlier by following guide linked above, we got following error:

FIX A Connection To The Remote Computer Could Not Be Established In Windows 10
A connection to the remote computer could not be established. You might need to change the network settings for this connection.

If you’re also facing this problem, the suggestions mentioned below will help you to solve it.

FIX : A Connection To The Remote Computer Could Not Be Established In Windows 10/8.1/8/7

FIX 1: General Suggestions

1. Run Network Adapter troubleshooter/Windows Network Diagnostics

2. Reset IP/TCP stack by following steps mentioned here

3. Reset IP configuration by following steps mentioned here

4. Review your existing settings and allow the network connection in Windows Firewall

5. Temporarily disable third-party software such as anti-virus etc.

FIX 2: By Changing Network Connection Properties

1. Press W8K + R to open Run, type ncpa.cpl and click OK.

[FIX] Windows Firewall Has Blocked Some Features Of This App In Windows 10

2. In Network Connections window, right click on the VPN connection with which you’re facing issue and select Properties.

FIX A Connection To The Remote Computer Could Not Be Established In Windows 10

3. Next, under the property sheet shown below, switch to Security tab. Then change the Type of VPN to Point to Point Tunneling Protocol (PPTP) from Automatic.

FIX A Connection To The Remote Computer Could Not Be Established In Windows 10

4. On the same window, select Allow these protocols. Now check Challenge Handshake Authentication Protocol (CHAP) and Microsoft CHAP Version 2 (MS-CHAP v2) options. Click OK.

FIX A Connection To The Remote Computer Could Not Be Established In Windows 10

Now retry to connect to the problematic VPN connection and this time it should connect without any issues.

Hope this helps!

Also check: The number of connections to this computer is limited and all connections are in use right now.

Related fix: VPN Not Working In Windows 10.

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Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.