If 'Add account' link not working/or is blank or you can't add account to Mail app in Windows 10, this article will show you how to fix it.

In Windows 10, you have default Mail app which works fine for most of the users. It helps you to manage multiple email accounts in handy way. However, sometimes you might not be able to use Mail app correctly. This article talks about one of the common issue faced by users with Mail app.

Actually, the common problem is that you might not able to add accounts to this app. Some users reference that they can’t add very first account to Mail app. While there are some others who say that can’t add secondary account to Mail app on their Windows 10. The reason is Add account link in Mail app is not working and when you click it, nothing happens. The link is actually integrated another wizard that lets you add new account and then synchronize the Mail app with it.

FIX Can't Add Account To Mail App In Windows 10

Well, whatever is the case, the bottom-line is that you’ve trouble adding account(s) in Mail app. So if you’re also the victim of this issue, first suggestion for you is to reset Mail app.

Next thing you can try to fix this problem perform reinstall or re-register the Mail app. Follow this guide for detailed steps:

How to re-register Mail app in Windows 10

In case if you still have the problem, you can try below mentioned steps to overcome this:

FIX: Can’t Add Account To Mail App In Windows 10

1. Right click on Start Button and select Command Prompt (Admin).

FIX Can't Add Account To Mail App In Windows 10

2. In the administrative Command Prompt window, type following command and press Enter key:

DISM.exe /Online /Add-Capability /CapabilityName:OneCoreUAP.OneSync~~~~

FIX Can't Add Account To Mail App In Windows 10

3. Let the command completed, which may take few seconds. Once done, you can close Command Prompt and reboot the machine.

After restarting your system, check Mail app and you should be able to add accounts now.

FIX Can't Add Account To Mail App In Windows 10

Let us know via you comments, if you still face the issue!


  • The “add account” link is broken as the “add account” window is broken & is a blank window. After trying the command you suggested than restarting my Windows 10 SmartTab I still face the issue. I typed in the command you suggested into the admin Command Prompt. After it completed it said “The operation completed successfully”. I restarted my Windows 10 SmartTab 2in1 device, launched the mail app, and still I face the issue of broken “add account” link and the “add account” window being blank

  • Kapil Arya

    ^^ Have you tried re-registering the app?

  • …to update, my “add account’ link in my mail app now works and I now get the window with accounts I can add. I did not try re-registering, I did not see your reply to me suggesting that until just now. What I ended up doing was I went to the Windows app store to uninstall & than was going to reinstall the mail app. However instead of an uninstall option I only saw the “install” option. So I was confused but decided to try it. After getting the “installed successfully” prompt I launched the mail app, clicked “add account” and now it works and I can choose accounts to add.

  • Kapil Arya

    ^^ Glad the issue is resolved, thanks for update!

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