If you cannot Reset Windows 10 due to "Could not find the recovery environment. Insert your Windows installation..." error, here's how to fix.

We’ve earlier shared you the step-by-step guide to Reset your Windows 10, when it is not working as per your expectation:

How to completely Reset Windows 10

While you’re working with Reset feature, it is mandatory that Windows Recovery Environment (RE) is enabled on your system. If Windows RE is disabled on your system, you’ll not able to go ahead with Reset feature, as following error occurs while you opt for it:

Could not find the recovery environment

Insert your Windows installation or recovery media, and restart your PC with the media.

FIX Could Not Find The Recovery Environment In Windows 10

If you’re also facing this problem on your Windows 10, below mentioned fix will help you to solve this.

FIX: Could Not Find The Recovery Environment In Windows 10

Well, the root cause for this problem is that Windows RE is disabled on your system. As per Microsoft, “Windows RE is also a starting point for several tools for manual system recovery.” On a Windows 10 installation, usually Windows RE is enabled by default. But if you installed some third-party software or faulty updates, it might get disabled and cause this issue.

So our main goal here is to enable Windows RE, which should hopefully get rid of this problem. Try these steps:

1. Right click Start Button or press W8K + X keys and select Command Prompt (Admin) to open Command Prompt as administrator.

[FIX] The Selected GPT Formatted Disk Contains A Partition Which Is Not Of Type 'PARTITION_BASIC_DATA_GUID'

2. In administrative or elevated Command Prompt window, type reagentc /info and press Enter key.

FIX Could Not Find The Recovery Environment In Windows 10

3. As you’re the victim of this issue, you’ll see the Windows RE status: Disabled in the resulting output. So now type reagentc /enable and press Enter key.

FIX Could Not Find The Recovery Environment In Windows 10

You’ll see Operation Successful as return message, which means Windows RE is now enabled on your system.

NOTE: If you can’t enable Windows RE using above method, try steps 1-3 mentioned in this fix.

Close Command Prompt and try to perform Reset then. You’ll find that the Reset wizard is working fine now.

FIX Could Not Find The Recovery Environment In Windows 10

Check this video for illustration of this method:

Hope this helps!


  • Hi, I tried “regaentc \info” but it says ‘regagentc’ is not recognized as an internal or external command, operable program or batch file.
    First of all I want you to know that I’m doing this reset to factory settings because there is virus on my pc and all my files are infected by extension file “puma”. That’s why I just want to reset to factory settings and delete all files and apps that are installed in my computer. What will I do now?

  • Kapil Arya

    ^^ You’re not using correct command. You need to run reagentc /info command not regaentc \info.

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