Skip to content

Learn what things you need to do when you receive "Internet Explorer has stopped working'' message in Windows 8 or later.

Microsoft has worked hard to enhance Internet Explorer (IE) and it now has almost all the features, that competing browsers are offering. Previously, we have seen how to reset IE, if you have more than one issues with this browser. Today, we’re back with another helpful yet important fix for IE. You might have faced this problem in your history that IE suddenly stopped working and closed itself. You can also say that IE was crashed, following is the error message you will receive in this case:

So when you receive this message, either IE closes itself, or you close it. You might have also used Task Manager, if IE is not responding at all – and you want to close it forcefully. Sometimes rebooting the system can also be helpful, while resetting IE by launching another instance could also be answer to this issue. But if you’re facing the problem, even after rebooting and installing latest Windows Updates, you can try following fixes:

FIX 1 : Internet Explorer Has Stopped Working

1. Press W8K + Q and type troubleshooting and pick Troubleshooting from results.

2. In the Troubleshooting window shown below, click View all link in the left pane.

3. Next, in the All Categories window, run the Internet Explorer Performance and Internet Explorer Safety troubleshooters one by one by following on screen instructions.

Once you have completed troubleshooting, restart your computer and check with IE, the problem should be fixed now.

FIX 2 : Internet Explorer Has Stopped Working

1. Press W8K + Q and type features and pick Turn Windows features on or off from results.

2. Moving on, in Windows Features window, uncheck the Internet Explorer 10 (in Windows 8) or Internet Explorer 11 (from Windows 8.1 onwards) option.

3. Upon unchecking the option in previous step, you’ll be prompted for confirmation, hence select Yes.

4. Now, check the same option which we unchecked in step 2 and then reboot your machine. Open IE and you’ll find that issue is solved already.

Hope something helps, Good luck!

Similar story : [FIX] Windows Media Player Has Stopped Working

Facebook Google+ Twitter


  • I tried all of the helps to restore internet explorer but I still cannot get it to work

  • Hi,

    I tried the above-mentioned suggestions, yet, the problem is unresolved. Is there any other mechanisms do associate with it?
    Badly needed to get resolved this issue.

  • Kapil Arya

    ^^ See if resetting IE helps you in this case:

  • Thanks Kapil, fix 2 worked for me. 😀

  • Kapil Arya

    ^^ Glad we could help 😁

  • I have a customer that does not use internet explorer with windows 10. However, even without IE being opened she is getting this same error message that IE has stopped working. I believe she is using Chrome or Edge as her browser. Whats going on? I don’t see IE in programs?

  • Kapil Arya

    ^^ You can still suggest her to try steps mentioned in fixes here, see if that helps.

  • Leave a Reply

    Your email address will not be published. Required fields are marked *

    What's New

    Recent Comments

    • Kapil Arya : ^^ Try repairing boot records, see if it helps: https://www....

      2 hours ago

    • Daniel Huervas : Mine it says the os couldn't be loaded because the system re...

      4 hours ago

    • Kapil Arya : ^^ Suggest you to contact software vendor in regards of this...

      17 hours ago

    • SATISH SAHU : 64 bit operating system x64based processor then also I am fa...

      22 hours ago

    • thomas : Error Code 0xc000000e attempting Win10 Recovery from USB ...

      1 day ago

    • Jenna : hello i have an HP Pavilion notebook and i am still on versi...

      1 day ago

    Windows Group Policy Troubleshooting