We’ve previously seen how to create a System Image backup on Windows 10, in following guide:
How to create a System Image in Windows 10
However, following that guide, today we could not create a System Image on one of Windows 10 Pro running machine. Each time we try to create the backup, following error appears declining the operation:
Page Contents
The backup failed.
The specified backup storage location has the shadow copy storage on another volume. (0x80780038)
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10.png)
This error message clearly indicates that there are some issues with the target backup location and thus Windows is unable to write a System Image there. One of those issues may be related to security clearance for replicating shadow copies, which Windows was unable to find for concerned drive. If the drive/partition or volume gets the security clearance, the backup would run fine. As a first troubleshooting step, you can try SFC /SCANNOW command, and see if it helps you in this case.
If the problem continues anyway, here is how you can solve it.
FIX : The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10/8.1/8/7
1. Press
+ E to open File Explorer. Navigate to This PC, and click System Properties.
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10-1.png)
2. Then in System window, click System protection link.
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10-2.png)
3. Next, on System Properties, under System Protection tab, select the drive to which you’re creating backup and click Configure.
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10-3.png)
4. Now for System Protection on the drive, under Restore Settings, select Turn on system protection. Also set the Max Usage slider to a lower value than existing value. Click on Delete to erase existing restore points on the drive. Click Apply followed by OK.
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10-4.png)
Close System Properties. You can now retry to backup the image and it should work fine now.
![[FIX] The Specified Backup Storage Location Has The Shadow Copy Storage On Another Volume (0x80780038) In Windows 10](https://htse.kapilarya.com/FIX-The-Specified-Backup-Storage-Location-Has-The-Shadow-Copy-Storage-On-Another-Volume-0x80780038-Windows-10-5.png)
That’s it!



2 Comments
Add your comment
Thanks….
Thank you