We all know that PIN in Windows 10 is backed by a Trusted Platform Module (TPM) chip, which is a secure crypto-processor that is designed to carry out cryptographic operations. Any changes in the TPM chip may directly affect PIN on your Windows 10 device.
This article talks about one such issue where you can’t get PIN working because TPM is not available. We recently faced this problem on one of our Windows 10 machine. Here is the complete error message received in this case, so far:
Something went wrong
The Trusted Platform Module, which is used to secure your PIN on this device is not available right now. Sometimes it helps to try again or you can skip for now and do this later.
Error code: 0x80090030
As the TPM is not available, you can click Skip for now button. Reboot the machine, and if TPM is available after restart, the error will not occur. However, if you keep getting the same error even after multiple reboots, try below mentioned fixes:
FIX: The Trusted Platform Module, Which Is Used To Secure Your Pin On This Device Is Not Available Right Now
FIX 1 – Re-setup Your PIN
Try to recreate your PIN. Microsoft says, PIN errors are transient in nature and may resolve themselves, without requiring further action from client side.
If you’re getting this error while setting up or removing PIN and you can’t recreate PIN, first try suggestions mentioned in this fix. Then retry to recreate your PIN.
FIX 2 – Via TPM Snap-in
1. Press + R to open Run, type
tpm.msc and click OK to open TPM Management snap-in.
2. In TPM Management snap-in window, under Actions, click on Prepare the TPM option (refer screenshot below). If you’ve Prepare the TPM option greyed out, make sure TPM is enabled in BIOS.
3. Once the TPM is prepared, it should be readily available to manage your PIN and error will no longer appear.
4. In case, if issue still persists, open TPM Management snap-in and under Actions, click on Clear TPM option. Then click Restart and this will clear TPM on your machine.
We believe after trying above mentioned steps, the issue will be be fixed for you.
Hope something helps!