Skip to content

Published: September 23, 2015 | Applies to:

While upgrading from Office 2013 to Office 2016, if you see "Couldn't stream office. Error code 30183-39" message, then refer this fix.

Recently, we told you about Office 2016 Release to Manufacturing (RTM) edition release. Microsoft released this new iteration which can streamed with click-to-run technology. You can read more about this release in following article:

Microsoft Office 2016 Released, Buy Now

You can install the new version of Office either by updating Office 2013 or by making a clean install of Office 2016. While upgrade seems easy, but there are more chances of issues after upgrade. However, clean install in this case will help you to smooth experience with Office 2016. During upgrade, we came around a strange issue. Here, we were greeted with an odd error message and code which is mentioned here:

Couldn’t stream office

Sorry, we can’t find a required file. Please check that the installation source is reachable, then try again.

Error Code: 30183-39 (-2147012889)

FIX - Couldnt Stream Office. Error Code 30183-39 For Office 2016

If you’re too victim of this issue, you can try to restart the installation and see if it helps. In case, if you repeatedly face this same error again, you can try these suggestions:

FIX : Couldn’t Stream Office. Error Code 30183-39 For Office 2016

FIX 1 – Uninstall Office 2013 completely by removing its traces

If you’re upgrading to Office 2016 from Office 2013, and facing this, you need to completely remove Office 2013 configuration files from your system first. Even if you uninstall Office 2013, its configuration files remain intact inside registry. If that registry not removed before upgrade, will cause problems in upgrade. So use the uninstall based Fix it tool from Microsoft mentioned in following article:

Download Microsoft Fix it To Uninstall Office 2013 Without Leaving Traces

FIX - Couldnt Stream Office. Error Code 30183-39 For Office 2016

After removing Office 2013 with its traces, you can retry to upgrade and it should work.

FIX 2 – Prefer offline installation using ISO image:

Users having Technet or MSDN subscription can try the offline upgrade to Office 2016.

FIX - Couldnt Stream Office. Error Code 30183-39 For Office 2016

For this, you can download the ISO file for Office 2016 installation, which contains both 32-bit and 64-bit packages in the same file. Download that file and mount it to temporarily to a drive on your system. Now go to same drive and run the setup and follow on-screen instructions to complete clean install.

Hope something should help! Go here to review new features of Office 2016.


SHARE: Facebook Google+ Twitter

Leave a Reply

Your email address will not be published. Required fields are marked *

What's New


Recent Comments

  • Spider : It is really Owesome, work like charm.... thanks for the hel...

    5 hours ago

  • Jonathan : Has there been any development on this? I have tried multip...

    1 day ago

  • Kapil Arya : ^^ Thanks for your input 😊...

    1 day ago

  • inalzninz : mine is not (javascript) its (loaditem) please solve this er...

    1 day ago

  • Joshua : I know this is an old thread, but thought I'd leave a commen...

    2 days ago


Windows Group Policy Troubleshooting