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Published: February 15, 2016 | Applies to:

If you can't surf web on your Windows 10 due to "The remote device or resource won't accept the connection'' error, this article will show how to fix it.

When you can’t connect your machine to the Internet, there may be miscellaneous causes behind it. We’ve discussed those causes and network issues corresponding to them in our past and articles about them are listed here:

See posts related to network issues

Consider a scenario, that you open Internet Explorer (IE) and the screen says that Internet Explorer can’t display the webpage. Then you ran the diagnostics suggested by the browser or if you ran the Network Adapter troubleshooter to identify the issue, you came around this message:

The remote device or resource won’t accept the connection

FIX - The Remote Device Or Resource Won't Accept The Connection

As you can see that the troubleshooter has very well identified the problem but it has not attempted to resolve it. This clearly means that you to solve it for yourself. So you can try these suggestions and see if they helps to resolve the hiccup:

FIX : The Remote Device Or Resource Won’t Accept The Connection

FIX 1 – Disable Proxy Settings

In case if you’ve enabled a proxy setting on your Windows, disabling it may resolve this problem. Kindly follow these steps to turn off proxy settings:

1. Press W8K + R and type inetcpl.cpl in the Run dialog box, to open Internet Properties.

Internet Explorer Properties

2. Next, in Internet Properties window, switch to Connections tab. Click LAN Settings button.

FIX - The Remote Device Or Resource Won't Accept The Connection

3. In LAN Settings window, uncheck the Use a proxy server for your LAN option. Then check Automatically detect settings option. Click OK, Apply, OK and close Internet Properties window.

FIX - The Remote Device Or Resource Won't Accept The Connection

You should now restart IE or the other browser you’re using and problem should be fixed. If issue still persists, try FIX 2.

FIX 2 – Reset Internet Explorer To Default Settings

Generally for this issue, most of Microsoft support websites and forums redirect you to reset your IE settings to factory state. This has also worked for many users having this kind of network problems. So here is the link to the guide, that will show you step-by-step method to reset your IE settings:

Steps to reset IE settings to default

Hope this helps!

Also check:

1. Fix: Limited WiFi problem in Windows

2. Fix: The default gateway is not available error in Windows 8 or later


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36 Comments

  • Help!! I’m running Windows 10 on Dell XPS 8500 and I started with the nasty problem of “Windows Sockets Registry Entries Required for Network Connectivity Are Missing”. I tried everything out there to fix (started with resetting NetShell, Flushed DNS, Tried to Reinstall TPC/IP and got the Group error, did all the registry work-arounds related to those) and nothing worked. I finally tried to delete the Winsock and Winsock2 registry entries and replace them with the Windows 8.1 versions from your other thread. After I did that, I now have the error message “The remote device or resource won’t accept the connection”. I tried the fixes above but none work. If I restore back to the Win10 original registry entries for Winsock and Winsock2, I go back to the problem with “Windows Socket Registry Entries” missing. Note that I can ping any and every website. In fact, I can run Chrome and access internet ONLY from Safe Mode, but if I try to run Edge from Safe Mode I get the error “can’t be open using the Built in Administrator”. This has been very painful as I’ve tried just about every solution I could find out there and none have worked. If I go back to 2/9/16 from PC reset, I can get internet but very slow. Somewhere between 2/9/16 and 2/17/16 I lost connection. Any ideas would be very appreciated…thanks.

  • Just to add to my prior thread, I’ve run several different malware and adware tools and found a few items which I’ve cleaned. Also have run scf / scannow but all clean. Completely removed my McAfee to rule that out using the removal tool – didn’t help. Only odd thing I see from time to time when I reboot is an app preventing me from rebooting (only a soft error as it processes through) that has a bunch of what look like Chinese characters as the name of the app. Other than that, can’t seem to find any bug causing this.

  • i’m applying all your tip but i still cannot fix my problem.Can you help me????

  • Kapil Arya

    ^^ Try additional suggestions mentioned here: http://www.kapilarya.com/windows-sockets-registry-entries-required-for-network-connectivity-is-missing

  • I was getting this error while trying to access a server in our domain. I opened an elevated command prompt and ran GPUPDATE /FORCE and the problem was immediately resolved.

  • Kapil Arya

    ^^ Thanks for adding this :)

  • I did everything but still I am facing same problem.

  • Thanks so much, mine is fixed now… ;)

  • Kapil Arya

    ^^ Glad we could help 😎

  • My problem was in a virtual machine and the first tip really helped me, thanks.

  • Kapil Arya

    ^^ Happy to help 😊

  • Thanks man

  • Kapil Arya

    ^^ 👍

  • Still facing this problem

  • Kapil Arya

    ^^ Try additional suggestions mentioned here, see if they helps: http://www.kapilarya.com/wifi-ethernet-doesnt-have-a-valid-ip-configuration-windows-10

  • I am using windows 7 wrongly end processes in some of the extension in task manager later I found there is no internet connection checking the proxy server error. I uncheck the proxy server in advance settings and check the automatically detect. Yet I can’t able to open my browser. The remote device or resource won’t accept the connection please help me sir

  • In windows network diagnostics box the remote device or resource won’t accept the connection. The device or resource (web proxy) is not set up to connection on port “9666”.

  • Kapil Arya

    ^^ You may try resetting IE (Method 2), see if it helps.

  • Ty so much !

  • Kapil Arya

    ^^ Welcome!

  • Fix 1 worked for me!

    Thanks a million.

  • Kapil Arya

    ^^ Glad it worked 😊

  • It works thanks…

  • Kapil Arya

    ^^ Thanks for feedback!

  • Thanks a ton bro it worked for me in windows 10! Cheers …. :-)

  • Kapil Arya

    ^^ Awesome 😊

  • Thank you sooooooooooo much!

  • Kapil Arya

    ^^ Great!

  • Fix 1 works

    Thanks a lot bro

  • Kapil Arya

    ^^ Thanks for your feedback!

  • Hello, I have the same problem windows 10. I tried to follow your above steps, but my ‘Automatically detect settings’ check box was unchecked by default. I’m left with no other alternative. What do i do?

    PS: I created a new guest user and logged into it and that account has proper Wifi connectivity.

    PLEASE HELP

  • Kapil Arya

    ^^ In that case, I believe something is wrong with your account. Run Microsoft Accounts troubleshooter: download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab. If issue still persists, try creating new user account and check, see if it helps.

  • Dear Kapil,I’m using Sony Vaio vpccb35fn.I’m facing a problem having “the windows security center can’t be started”.can u help.

  • Kapil Arya

    ^^ Refer: http://www.kapilarya.com/the-windows-security-center-service-cant-be-started

  • Thanks you so much buddy !! ^^

  • Kapil Arya

    ^^ Prefect 😊

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    Recent Comments

    • Alex : Thank you problem solved with fix 2 :-)...

      11 hours ago

    • poorna sachintha : cant delete that lower version numbers..please help.....

      11 hours ago

    • Kapil Arya : ^^ Glad we could help 😎...

      20 hours ago

    • Jack : My problem was fixed by just using the first line in step 2 ...

      22 hours ago


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