If Windows Media Player not working as expected, check this article to learn, how to fix problems with Windows Media Player in Windows 10/8/7.

Windows Media Player is long-time member of Windows operating system family. The Windows Media Player version 12 is included with Windows 10 and it is available in latest version at the time of writing this article.

Sometimes users may face different type of troubles with this media player. The common issues includes:

  • Windows Media Player crashes/freezes
  • Windows Media Player won’t open
  • Windows Media Player library corrupted
  • Windows Media Player won’t stream media over network
  • Windows Media Player can’t connect/detect playback drive/device

If you’re facing any of the above mentioned symptoms with Windows Media Player on your Windows 10, see if below mentioned fixes helps you:

FIX Problems With Windows Media Player In Windows 10/8/7

Troubleshooter 1 – Windows Media Player DVD

This troubleshooter can solve following issues:

  • Windows Media Player missing DVD decoder to play DVD media.
  • It helps to detect whether DVD playback device attached to the device
  • If there are problems with the DVD playback device, Windows will take additional steps to further troubleshoot it.
  • Confirms installation of Windows Media Player, as it isn’t pre-installed on certain Windows editions.

To run this troubleshooter from Control Panel > Troubleshooting > View all or follow this guide. To download this troubleshooter, go to aka.ms/diag_wmpdvd10.

FIX Problems With Windows Media Player In Windows 10

Make sure you run this troubleshooter as administrator and check Apply repairs automatically option while running it.

Troubleshooter 2 – Windows Media Player Library

This troubleshooter is helpful when you trouble with Windows Media Player library. It checks for corrupted media library and fixes it. It also checks whether Windows Media Player is pre-installed your Windows editions.

Follow this guide to run this troubleshooter. To download this troubleshooter, go to aka.ms/diag_wmpl10.

FIX Problems With Windows Media Player In Windows 10

Troubleshooter 3 – Windows Media Player Settings

This troubleshooter checks if the settings used by Windows Media Player for streaming media over the network are corrupted. If the settings are corrupted, they might prevent you from playing content that is streamed, as opposed to content that is fully downloaded before being played.

The troubleshooter also checks for unexpected Windows Media Player behavior, which may due to configuration errors.

Check this guide to run this troubleshooter. To download this troubleshooter, go to aka.ms/diag_wmpc10.

FIX Problems With Windows Media Player In Windows 10

Reinstall Windows Media Player

If the dedicated troubleshooters didn’t solve your issue with Windows Media Player, try reinstalling the player itself. Perform these steps:

1. Search for Turn Windows Features on or off using Cortana or Windows Search and pick same from results.

2. In Windows Feature box, under Media Features, uncheck Windows Media Player. Click OK and reboot the machine.

FIX Problems With Windows Media Player In Windows 10

3. Reboot the machine and re-enable Windows Media Player by checking its option in Windows Feature box.

We hope something from above should help you to fix your Windows Media Player problem!


  • I still have the same problem.

  • Kapil Arya

    ^^ Try in-place upgrade: https://www.kapilarya.com/how-to-repair-windows-10-using-in-place-upgrade

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