Fix Windows 10 ESU Enroll option missing

If your Windows 10 ESU enroll option missing, this article will help you to activate the option and allow smooth enrollment.

Kapil Arya
11x Microsoft MVP · Admin
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We all know that Windows 10 support is ending on October 14, 2025. Once the support ends, you’ll no longer receive critical security updates. This can make your Windows 10 more vulnerable to threats. In order to ensure you receive updates after support ends, you can opt for Extended Security Updates (ESU). I have already shared the guide here to enroll into Extended Security Updates. But in case, if the enrollment to ESU option is missing from your Windows 10, this article can help you.

Windows 10

Fix Windows 10 ESU Enroll option missing

Manual steps

The option to enroll into ESU is gradually rolling out from Microsoft. So at the moment, it may be available to some users while may not be available to others. There are some basic requirements for this enrollment option to appear. First of all, I am mentioning those requirements. And you need to ensure that your system meets these requirements:

  • Devices need to be running Windows 10 Version 22H2 Home, Professional, Pro Education, or Workstations edition.
  • Devices need to have the latest Windows Update installed.
  • The Microsoft account used to sign in to the device must be an administrator account. The ESU license will be associated with the Microsoft account used to enroll.
  • You may be prompted to sign in with a Microsoft account, if you typically sign into Windows with a local account.
  • The signed Microsoft account can’t be a child account.

In case if your system meets all of the requirements above, still, you do not have the option to enroll into ESU? Let’s see the steps to enable the option.

1. Open administrative Command Prompt.

2. Paste this command and press Enter key:

reg.exe query "HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\ConsumerESU"

This command will check for two values: ESUEligibility and ESUEligibilityResult.

ESUEligibility value indication ESUEligibilityResult value indication
0: Unknown/feature is not enabled 1: Success
1: Ineligible 3: Non-Consumer edition
2: Eligible 4: Commercial device
3: DeviceEnrolled 5: Non-Admin account
5: MSAEnrolled 6: Child account
8: LoginWithPrimaryAccountToEnroll 7: User Region is Embargoed
8: Azure device
11: Unknown/feature is not enabled

Depending upon above mentioned command result, if your device is eligible, proceed to next step.

3. Execute these commands one-by-one to start the Connected User Experiences and Telemetry (DiagTrack) service and ensure it’s automatic startup type:

sc.exe config DiagTrack start= auto
sc.exe start DiagTrack

* If you get “An instance of the service is already running”, it means service is already started, simply ignore this.

4. Paste following command to add the registry value:

reg.exe add "HKLM\SYSTEM\CurrentControlSet\Policies\Microsoft\FeatureManagement\Overrides" /v 4011992206 /t REG_DWORD /d 2 /f

5. Once the command executes successfully, close Command Prompt and restart the system.

6. After restart, open administrative Command Prompt again and execute this command:

cmd /c ClipESUConsumer.exe -evaluateEligibility

Once the command executes successfully, you can go to Settings app Windows Update page, the enrollment option should be there to start with.

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Video guide

Here’s a video guide to demonstrate above mentioned steps:

That’s it!

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Article by

Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.