Fix: Microsoft Store stuck on Loading screen in Windows 11

Explore our guide to fix the Microsoft Store stuck on loading screen issue, ensuring a seamless experience on your Windows 11 device.

Raaina B.
Windows Power User
3 min read
Add as a preferred
source on Google

The Microsoft Store is an integral part of the Windows 11 operating system, providing users with a wide range of applications, games, and content. However, like any software, it is not immune to issues and glitches. One problem that some Windows 11 users may encounter is the Microsoft Store getting stuck on the loading screen. This can prevent users from accessing and installing their desired apps, causing inconvenience and frustration. In this article, we will discuss effective solutions to fix the Microsoft Store’s loading screen problem in Windows 11, ensuring a seamless experience for users.

Microsoft Store stuck on Loading screen in Windows 11
Microsoft Store stuck on Loading screen in Windows 11/Microsoft Store infinite loading

Fix: Microsoft Store stuck on Loading screen in Windows 11 or Microsoft Store infinite loading issue

Fix 1: Rename LocalState folder

1. Find File Explorer in your system by Searching it on the search bar. Click to open it.

Fix: Microsoft Store stuck on Loading screen in Windows 11

2. Navigate to the path –

 C:\Users\Username>\AppData\Local\Packages\WinStore_<some characters>\LocalState

3. Rename the LocalState folder to LocalState.old.

4. Restart your computer.

Fix 2: Install pending Windows Update

1. Open Settings by pressing the Windows + I keys.

2. Click on “Windows Update”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

3. Click on the “Download & install” button. If this button is not shown, then click on “Check for updates”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

4. Restart your system.

Fix 3: Uninstall and reinstall the Microsoft store

1. Type “Powershell” in the search bar and open “Windows PowerShell” by clicking on “Run as Administrator”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

2. Type this command and press Enter :

$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

Fix: Microsoft Store stuck on Loading screen in Windows 11

3. Restart your Computer.

Fix 4: Check Region and time settings to fix Microsoft Store stuck on Loading screen in Windows 11

1. Open Settings by pressing the Windows + I keys.

2. Click on “Time & language”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

3. If the date and time are incorrectly shown then click on “Date & time”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

4. Click on “Region” to change the time zone.

Fix: Microsoft Store stuck on Loading screen in Windows 11

Fix 5: Reset cache to fix Microsoft Store stuck on Loading screen in Windows 11

1. Type “wsreset” in the search bar.

2. Right-click on wsreset and choose “Run as administrator”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

3. A blank Command prompt screen will flash for 1 second and Microsoft Store will open automatically.

Fix 6: Correct the Service Configuration

1. Click on Search in Task Bar and type “services.msc”.

2. Click on the “Services” app to open.

3. Double-click on “Microsoft Store Install Service”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

4. In the “Startup type” select “Automatic”.

5. Click on “Start” > “Apply” > “OK”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

Fix 7: Run System Files Checker and DISM sequentially

1. Open the Command prompt and an administrator.

Fix: Microsoft Store stuck on Loading screen in Windows 11

2. Type command: sfc /scannow

3. Press Enter to execute.

Fix: Microsoft Store stuck on Loading screen in Windows 11

4. Restart your computer after the scan is complete.

5. If the problem has not been resolved then type the below given command in the command prompt (run as administrator), and press Enter after each command.

dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

6. Restart your system.

Fix 8: Use other DNS

1. Open Run Prompt by pressing Windows + R keys. Type “ncpa.cpl” and press Enter.

Fix: Microsoft Store stuck on Loading screen in Windows 11

2. Right-click on the network that you are using currently and choose “Properties”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

3. Click on “Internet Protocol version 4 (TCP/IPv4)”.

4. Then click on “properties”.

Fix: Microsoft Store stuck on Loading screen in Windows 11

5. Check the option “Use the following DNS server addresses.

6. Enter the following addresses:

Preferred DNS server – 4.2.2.1

Alternate DNS server – 4.2.2.2.

Fix: Microsoft Store stuck on Loading screen in Windows 11

7. Click “OK”.

That’s it!

Share this article
https://www.kapilarya.com/fix-microsoft-store-stuck-on-loading-screen-in-windows-11

Shareable URL

Article by

Raaina B.
Windows Power User

Raaina is a passionate Windows user with over 5 years of experience. Her insatiable curiosity drives her to explore and embrace every new feature and update that comes her way. With a sharp eye for detail and unmatched expertise in the world of Windows, Raaina is your go-to person for tips and insights.

Leave a Comment

Your email address will not be published. Required fields are marked *