Your Account Is Temporarily Locked to Prevent Unauthorized Use

See these solutions if you are getting the Your account is temporarily locked to prevent unauthorized use error from Microsoft.

Mahima N.
Windows Technical Expert
6 min read
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Sometimes you may get Your account is temporarily locked to prevent unauthorized use error while signing in to Microsoft account. This error appears when there is invalid sign-in attempt, suspicious login activity, unusual activity, and other security alerts are raised by Microsoft. In this guide, we’ll see how you can avoid this error.

Your account is temporarily locked to prevent unauthorized use
Your account is temporarily locked to prevent unauthorized use error.

The recovery process varies from one another as per the following: Sometimes proof of identity is the only requirement, and sometimes the password can be reset. If an organization account has been signed into, the administrator might have to remove the sign-in time block or explore a risky user or sign-in.

If the message appears, do not re-enter the password any more. Rather, see the solutions below for safely restoring access in Windows 11.

Fix Your Account Is Temporarily Locked to Prevent Unauthorized Use

This can be done by Microsoft’s own security systems. When travelling, for example, or logging in with a new app use a new device. The precise recovery process is hence contingent with which Microsoft account is locked.

Way 1: First Identify Whether It Is a Personal or Work/School Account

If you have several fixes in mind, it is best to discover the sort of your Microsoft account first. This way you won’t follow the wrong recovery procedure.

Personal Microsoft account

Microsoft offers consumer account recovery, verification codes, and password reset for these accounts, in addition to the Microsoft account Sign-in Helper.

Work or School account

If your email is an organizational or educational domain (such as an Office 365 tenant), it is possible that the organization is managing your email via Microsoft 365 and Microsoft Entra ID.

At this point, the administrator of your organization could control your disaster. Any missing details that clearly call for your admin are pretty important flags you may have that you are an organization-managed account.

Way 2: Wait and Try Signing In Again

If you have been locked our for a limited period of time after entering in multiple incorrect passwords, please do not enter your password again. Not until the password unlock expiration period is over. Moreover, the length of time the account can be locked out may be set by Microsoft Entra security policies on a work or school account.

1. Close the sign-in screen of Windows 11.

2. Please wait for the time that Microsoft has stated in error.

3. Try to log in again with your default device & network.

If the error still persists, then go to the next solution.

Way 3: Reset Your Microsoft Account Password

You may have typed an incorrect password or perhaps the password was suspected by Microsoft Corporation – in this event, you are able to reset your password and unlock your account.

1. For Microsoft: Go to their sign-in page and click “Forgot your password?”.

Forgot Password microsoft account
Forgot Password microsoft account

2. Select a verification option that is available. Here, I have got the “Verify your identity; Enter the code generated by your authenticator app” as I have earlier set up authenticator app to login. You can still choose to select “Use a different verification option”.

Verify your identity Fix Your Account Is Temporarily Locked to Prevent Unauthorized Use
Verify your identity

3. Then, come up with a new and secure password to change.

4. Now, use the new password to log in. In the event that you do not have methods for verification, use Microsoft’s Sign-in Helper or account recovery procedure.

Way 4: Review Recent Microsoft Account Activity

Look at your recent log-ins and if another login was attempted by someone, you should block them.

1. You must log in once you regain access.

2. Go to the Security settings of your Microsoft account. Select “Recent activity” or “View my sign-in activity”.

Review Recent Microsoft Account Sign-in Activity Fix Your Account Is Temporarily Locked to Prevent Unauthorized Use
Review Recent Microsoft Account Sign-in Activity

3. Check out something new or unknown, such as a place, device, or app. If it is not your activity and you are prompted for it, do the security prompts of Microsoft and change the password. For further security, you can also set up a passkey and/or 2-step verification.

Way 5: Secure the Account After Unlocking It

When your MS Account is unlocked, secure it right away.

1. If you think anyone has used your account, change your password.

2. Inspect all devices and unplug any unfamiliar devices.

3. Read the information in the recovery information sent via e-mail and your phone.

4. Enable two-step verification. You may want to use a passkey. Moreover, unauthenticated sessions have to be logged off.

Way 6: Check Microsoft Entra Risky Users and Sign-Ins

Look at, for administrators, if Microsoft Entra ID discovered a risky user/sign-in.

1. Go to the Microsoft Entra admin center. The Microsoft Entra admin center was displayed when clicking Untitled – Square.

2. Select User (Protection) > Risky users. Choose the account that is affected.

3. Check out risk information and log in activity. Remediate the user if it is found that they are safe.

Microsoft Entra admin center risky user Fix Your Account Is Temporarily Locked to Prevent Unauthorized Use
Microsoft Entra admin center risky user

4. Look out for unusual sign-ins on the login page of the website.

What to Do If Microsoft Still Says Your Account Is Locked

If you are still not finding any solutions, you should try Microsoft’s recovery solutions, not logging every few minutes.

When signing up for a personal Microsoft account, you should first use the Microsoft Account Sign-in Helper. Asks the user for their email or phone number and attempts find the best way to recover.

If your work or school account, reach out to the IT admin or Microsoft 365 admin of your organization. They can review an account’s risk, edit a sign-in’s credentials, perform audit sign-ins and identify if there are administrative policy restrictions preventing sign-ins.

Frequently Asked Questions (FAQs)


Don’t keep trying to log on, but wait for Microsoft to remind you to try later. Then, change your password, confirm sign-in and check sign-in history. If you still can’t sign in to the account, use account recovery or use the pre-installed Sign-in Helper provided by Microsoft.

All Microsoft account lockouts have the potential to last a lifetime. The time is dependent on the actual reason of the restriction, as well as organizational security polices in the instance of work or school accounts. If MSFT says to wait, try logging in after the countdown timer has ended.

Another way to unlock a Microsoft account could be by means of a recovery e-mail or by means of an authentication technique. If these are not present, use their Sign-in Helper or Account recovery form to log in.

Yes, an authorized Microsoft 365 administrator may view the user’s sign-in state, reset their sign-in and block or unblock sign-in as appropriate. For accounts with limited access to security policies, Microsoft Entra ID gives the administrator a means to look up suspicious users and sign-in.

 

That’s it!

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Mahima N.
Windows Technical Expert

Say Hey to Mahima, a tech buff. She enjoys writing both technical and non-technical drafts. When she's not typing away, you'll find her buried in books or off on some adventure. Mahima's all about trying new things and soaking up every experience life throws her way!

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