[GUIDE] How To Use Retail Demo Mode In Windows 10

This beginner's guide will show how to use retail demo mode in Windows 10 system. Using retail demo mode, you can easily showoff your Windows 10 to others.

Kapil Arya
11x Microsoft MVP · Admin
3 min read
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If you’re a Windows 10 device seller, retail demo mode is for you. Retail demo mode is nothing but a feature that let you show off Windows 10 to the buyer. Most of the Microsoft Stores or computer sellers prefer to enable retail demo mode and leave their machine working under this mode, until buyer gets impressed by it and buys it.

So if you’re wondering how to use this retail demo mode on your home machine, this guide will definitely help you.

Before you experience retail demo mode, understand these points first:

  • When you go to retail demo mode from normal mode, all the customization and your user accounts and their associated data will be removed for ever.
  • If your system is part of domain, retail demo mode won’t work on it. So disconnect your Windows 10 from domain to have retail demo experience.
  • Your Windows 10 must be connected to the Internet to enable retail demo mode.

Now let us see how to work with retail demo mode on your Windows 10.

How To Use Retail Demo Mode In Windows 10

Part 1 – Enabling Retail Demo Mode

1. Open Settings app and go to Update & security > Activation. In the Activation screen, click on Windows repeatedly for 5 times (refer below shown screenshot).

How To Use Retail Demo Mode In Windows 10

2. You’ll now see an confirmation prompt asking to change your machine to retail demo mode. Click on Change button here.

How To Use Retail Demo Mode In Windows 10

3. Then in next window, you’ll asked for Retail Access Code, Retailer SKU or Item # and Retailer store ID. If you’ve these details with you, fill them, else leave them empty and click Next.

How To Use Retail Demo Mode In Windows 10

4. Moving on, in the RDX admin settings screen, simply click Finish.

How To Use Retail Demo Mode In Windows 10

5. Your machine will now restart and you’ll be logged into Darrin DeYoung‘s account. This will let you in under retail demo mode. After few minutes, your machine will automatically restart and in this way, your Windows 10 is completely utilizing retail demo mode. You’ll now realize that there is another user account named RetailAdmin whose password is trs10.

How To Use Retail Demo Mode In Windows 10

So this is all about activating retail demo mode in Windows 10.

Part 2 – Disabling Retail Demo Mode

To go back to normal or user mode, try these steps:

1. Open Settings app and go to Update & security > Activation. In the Activation screen, click on Windows repeatedly for 5 times (refer below shown screenshot).

How To Use Retail Demo Mode In Windows 10

2. Next, click Advanced configuration button in Microsoft Account window.

How To Use Retail Demo Mode In Windows 10

3. Finally, click on the Remove button to take yourself out of retail demo mode.

How To Use Retail Demo Mode In Windows 10

4. Your system will restart now and you’ll be asked to set up your user account so that you can continue using Windows 10 in normal mode.

How To Use Retail Demo Mode In Windows 10

Once your account is ready to use, you’re out of retail demo mode.

That’s it!

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Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.

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