[FIX] “The Remote Procedure Call Failed” While Setting Lock Screen

Learn how to resolve "The remote procedure call failed" error while changing a setting in PC Settings or changing Lock Screen in Windows 10/8.1/8.

Kapil Arya
11x Microsoft MVP · Admin
2 min read
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When you’re about change a particular setting in your Windows system, the dependency services must operate to avail the alteration. In case if dependency services are stopped or not working properly, you’re more likely to face issues. Recently, while changing Lock Screen, we came around following error:

C:\Users\<USER NAME>\Appdata\Local\Packages…\AAA_SettingsPageLockScreen.settingcontent-ms

The remote procedure call failed.

[FIX] The Remote Procedure Call Failed While Setting Lock Screen

Specifically read : The Remote Procedure Call Failed While Resetting App Cache.

The system on which we faced this problem have a genuine and activated Windows copy. So activation wasn’t the issue. Also from the error message mentioned above, it is clearly looking like the issue is related with Remote Procedure Call service. This service runs in background and if it is stopped or not working properly, issues like this came into light.

Here are the simple steps you need to follow, in order to suppress this problem:

FIX : “The Remote Procedure Call Failed” In Windows 10/8.1/8

1. Press W8K + R and put services.msc in Run dialog box. Click OK to open Services.

2. In the Services window, scroll down and look for the Remote Procedure Call (RPC) service. Since you’re facing this issue, this service may not be running. Double click on same service.

[FIX] The Remote Procedure Call Failed While Setting Lock Screen

3. In the service properties window shown below, you’ve to select Startup type as Automatic. Then click the Start button so that service may start functioning. Click Apply followed by OK. Close Services window now.

[FIX] The Remote Procedure Call Failed While Setting Lock Screen

Once you successfully started the service, you can try to change Lock Screen or the action where you faced error. You’ll find that problem no longer exists now and everything is working fine.

That’s it! Checkout these recommended stories:

1. [How To] Change Default Lock Screen Image For Multiple Users In Windows 10

2. [FIX] Error “Setting The Lock Screen Failed. Please Try Again” For Windows 8, 8.1

3. [How To] Configure Lock Screen Slide Show In Windows 8.1

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Kapil Arya
11x Microsoft MVP · Admin

Kapil holds Microsoft MVP title in Windows IT Pro expertise, 11-times in a row (2014-2025). He is 8-times Windows Insider MVP as well, and author of 'Windows Group Policy Troubleshooting' book. In 2015, Microsoft India accomplished him as 'Windows 10 Champion'. Being passionate Windows blogger, he loves to help others on fixing their system issues. Kapil has worked with official Microsoft Community Engagement Team (CET) on several community projects. You can subscribe him for news/updates and fixes for Windows.

10 Comments
Amena

Hi, my Remote Procedure Call (RPC) is already set into automatic type but the problem is still there. Do you know anyother way to solve this problem?

Kapil Arya Author

^^ Try the third DISM command mentioned here and see if it helps:

https://www.kapilarya.com/fix-do-inbox-corruption-repair-using-dism-in-windows-8

Matt

I still have the issue.

pavan kumar

Device setting, pc info ….. are not opening from search “remote procedure call failed” suggest me a way to fix this.

Kapil Arya Author

^^ If you’re on Windows 10, you can easily reinstall the OS without affecting anything:

https://www.kapilarya.com/reinstall-windows-10-without-affecting-personal-files

Bat-Hen Maharat

omg thank you! thank you! and again thank you!!!!!!

Kapil Arya Author

^^ Glad we could help :)

Lisa

In step 2, mine is on automatic and is running. Should I continue?

Kapil Arya Author

^^ Check the Dependencies tab, and make sure services mentioned there are also running.

MJ Klein

i did the refresh and still have the issue.

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