Fix: HP Laptop sound not working with Windows 11

The HP Laptop sound not working with Windows 11 may be a major issue for some users. It may create various situations such as users will not be able to watch videos, or listen to their favorite songs on the PC. This issue can be a result of various things viz, outdated or bad audio drivers, outdated BIOS, etc. Thereafter, this post consists of all the solutions which will aid the users for solving the problem of HP Laptop sound not working. Now, let us check all the fixes in detail.

Fix: HP Laptop sound not working with Windows 11

Fix 1: Running Audio Troubleshooter

The primary fix for fixing the aforementioned issue is running the audio troubleshooter. For doing that, follow the steps given below.

Step 1- Firstly, go to Settings > System > Troubleshoot > Other troubleshooters.

Step 2- Next, select Run besides Audio option. It will start the troubleshooter.

Step 3- Lastly, select Next and select the sound device of the PC. Thereafter, the troubleshooter will detect any kind of sound issue and fix it automatically.

Fix 2: Contacting HP Customer Support

Contacting the HP Customer Support (https://support.hp.com/us-en/contact) team can solve the issue too if the above solution is not working. Hence, the users can attempt in contacting the support team for sharing their worries.

Fix 3: Restarting the PC

A simple restart of the PC can also help in fixing the problem Thus, the users can both restart the PC and see if it solves the problem.

Fix 4: Updating/Reinstalling Audio Device Driver

Updating or reinstalling audio device driver can also solve any existing problem with the audio. Thus, follow the steps below for doing the same.

Step 1- Open Device Manager. Thereafter, expand Audio inputs and outputs

Step 2- Next, right-click the audio device driver and select Update Driver.

Step 3- Further, follow the prompts appearing on the screen for updating the latest version of the audio driver.

Step 4- Now, restart the PC. However, if updating the audio driver doesn’t fix the problem then try reinstalling the driver and check if it solves the problem.

Fix 5: Updating BIOS

Outdated BIOS system might be a major reason behind a problematic PC. Thus, let us see the steps below for knowing to update the same.

Step 1- At first, go to Settings > Windows Update > Advanced Options > Optional Updates to check for BIOS updates.

Step 2- Next, download and install the correct version of BIOS for the system if any BIOS updates are found.

Fix 6: Updating/Reinstalling Sound Controller Driver

Updating or reinstalling the sound controller driver with the instructions below can also lead to fixing the audio issue of HP laptops.

Step 1- At first, open Device Manager.

Step 2- Now, expand Sound, video and game controllers.

Step 3- Here, choose the Sound controller device and right-click the Sound controller driver.

Step 4- Lastly, press Update driver. If updating the driver does not work, then press Uninstall device.

Fix 7: Running Audio Check in HP Support Assistant

Now, let us see the steps which will help the users in running audio check in HP Support Assistant for fixing the mentioned problem.

Step 1- In the HP Windows search, write HP Support Assistant. Open the result.

Step 2- Next, go to the My Dashboard tab and press Fixes & Diagnostics.

Step 3- Now, select Fix audio issues > Next. Here, wait till the audio test completes.

Step 4- Further, check the test results on the audio and microphone diagnostic results sections. Then, press Test Audio.

Step 5- If the sound is not clear, then press Unable to Hear Audio. Thereafter, follow the prompts appearing on the screen.

Fix 8: Disable Audio Enhancement

The last slot for solving the problem is disabling audio enhancement. However, if it still doesn’t fix the issue then try enabling it again.

Step 1- At first, go to Settings > System > All sound devices.

Step 2- Now, select All sound devices. Then go to Speakers.

Step 3- Next, in the Speakers Properties box, go to Enhancements tab and enable the Disable all enhancements.

Step 4- Check if this works, if it doesn’t then re-enable the audio enhancements.

That’s it!