You tried to send a photo in Windows 11 using Bluetooth. The devices are paired. Bluetooth is on. But suddenly, you can’t send/receive files using Bluetooth in Windows 11. This problem is common in Windows 11. You can fix it using the simple methods mentioned in a few minutes.

So without wasting the time anymore, let’s checkout those fixes.

Can’t Send/Receive Files Using Bluetooth In Windows 11

Fix 1: Start With The Correct Bluetooth Transfer Option

A common mistake many users make is sending files directly from File Explorer. In Windows 11, Bluetooth transfers work better through the built-in transfer wizard.

So here is what you need to do if you can’t send/receive files using Bluetooth in Windows 11.

Step 1: Open Settings.

Settings Can't Send/Receive Files Using Bluetooth In Windows 11

Step 2: Go to Bluetooth & Devices > Devices.

Bluetooth & Devices > Devices

Step 3: Now scroll down and click Send or receive files via Bluetooth.

Send or receive files via Bluetooth

Step 4: Choose Send files or Receive files.

Choose Send files or Receive files

Now try transferring again.

Fix 2: Make Sure Both Device Stay Visible

Sometimes the phone or laptop becomes hidden during the transfer process. Before sending or receiving files using Bluetooth in Windows 11, make sure to check:

  • Bluetooth is enabled on both devices.
  • Devices are already paired.
  • Phone is unlocked.
  • Airplane mode is turned off.

Also, make sure to keep both devices close together.

Fix 3: Restart Bluetooth Services

Bluetooth services in Windows can freeze silently in the background. So you need to restart it by:

  • Pressing the Start Button + R and typing services.msc.

Start Button + R and typing services.msc

  • Find Bluetooth Support Service.

Bluetooth Support Service

  • Right-click it and select Restart.

This fix refreshes the Bluetooth connection without restarting the whole PC.

Fix 4: Run Bluetooth Troubleshooter

Windows 11 includes a built-in tool that automatically finds Bluetooth problems. To run it, you have to follow the steps below:

Step 1: Open Settings. 

Settings

Step 2: Click on System > Troubleshoot > Other Troubleshooters.

System > Troubleshoot > Other Troubleshooters

Troubleshoot

Step 3: Now, find Bluetooth and click on Run.

Now, find Bluetooth and click on Run Can't Send/Receive Files Using Bluetooth In Windows 11

And now let the Windows scan and apply the recommended fixes.

Fix 5: Reinstall The Bluetooth Driver

If Bluetooth suddenly stops working after an update, the driver gets corrupted. Here is how to quickly fix it:

Step 1: Right-click on the Start Button.

Step 2: Select Device Manager.

Reinstall The Bluetooth Drive If You Can't Send/Receive Files Using Bluetooth In Windows 11

Step 3: Expand Bluetooththen right-click the Bluetooth adapter. 

Step 4: Uninstall the device.

Step 5: Restart PC.

Reinstall The Bluetooth Drive If You Can't Send/Receive Files Using Bluetooth In Windows 11

Your Windows will reinstall the driver automatically after reboot.

Fix 6: Update Windows 11

Sometimes, if you can’t send or receive files via Bluetooth in Windows 11, it is simply due to an outdated version. Go to:

Step 1: Open Settings, then Windows Update. 

Windows Update

Windows Update

Step 2: Click on the Check for updates.

Check for Update Button Can't Send/Receive Files Using Bluetooth In Windows 11

That’s it. Hope this helps.

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