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Published: December 14, 2015 | Applies to:

If you cannot add users to Windows 10, or if 'Add someone else to this PC' link in Settings app is not working, then this article will help you to fix that.

Earlier, we’ve seen how to allow or prevent users to log in locally in Windows 10. Now, this article address a different problem in which administrators can’t add new users to Windows. For adding new users or other family members to the system, you’ve to go Settings app > Accounts > Family and other users and then click Add someone else to this PC link. However, we’ve found that many administrators got this link not working. According to them, when they click the link, nothing happens.

Windows 10 Add Someone Else To This PC Not Working

The cause behind this problem may be miscellaneous, depending upon your system usage and availability of crucial factors such as network, dependency services etc. If you’re also victim of this issue, you can try out the ways mentioned below to overcome this.

FIX : Cannot Add Users To Windows 10

We’ve got two methods for you, try them as per your convenience.

Method 1 – Using NETPLWIZ

1. Press Windows Key + R and put netplwiz in Run dialog box. Click OK or hit Enter key.

Windows 10 Add Someone Else To This PC Not Working

2. In the User Accounts window so appeared, click Add button.

Windows 10 Add Someone Else To This PC Not Working

3. Then in next screen, type the Microsoft account email address of the person – whom you want to add. The account created by this way will be Microsoft account. So if you want to add new user with Local account, click Sign in without a Microsoft account (not recommended) link.

Recommended: How to switch to Microsoft account from Local account and revert back

Windows 10 Add Someone Else To This PC Not Working

4. In the next screen, click Local account. If your decision is changed after reading benefits of Microsoft account, you can opt for Microsoft account.

Windows 10 Add Someone Else To This PC Not Working

5. Finally, on the next screen as per what you’ve chosen above, you can add the user to the machine by providing required details.

Windows 10 Add Someone Else To This PC Not Working

Method 2 – By Hiding Interrupting Services

We strongly believe that you may face this problem due to some interrupting background service. So using this “hit and trail” method we’ve to spot and disable that service, such that we can then add user account. Try these steps:

1. Press Windows Key + R and put msconfig in Run dialog box. Click OK or hit Enter key.

Windows 10 Add Someone Else To This PC Not Working

2. Next, in System Configuration window, switch to Services tab. Check Hide all Microsoft services option here. Now the services you’re seeing, uncheck all of them and verify the status of problem. If you can add user account, then we conclude that one of these services was causing the hiccup.

Windows 10 Add Someone Else To This PC Not Working

3. Once you’re done with adding new user, you can restart these services back.

Hope something helps, feel free to write us back if issue still persists!


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10 Comments

  • Hi Kapil !
    I tried the method 2 but the problem still persists

    Sarabjeet

  • Kapil Arya

    ^^ Have you tried adding local user as directed in method 1?

  • Method 1 worked for me.

  • Kapil Arya

    ^^ Glad we could help :)

  • Method 1 was really helpful. Thank You!

  • Kapil Arya

    ^^ Thanks for your feedback 😊

  • Awesome thank you

  • Kapil Arya

    ^^ 😊

  • WIN 10 Home.
    New, clean install.
    Was unable to add new standard local user.
    Method 1 (netplwiz) worked to add a new standard local user.
    Thank You!

  • Kapil Arya

    ^^ Happy to help ☺️

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