Recently, we came across strange problem regarding Network Attached Storage (NAS). In this case, we’re facing trouble while accessing the network share(s). Though we can ping the share successfully using IP address. However, whenever we try to map network drive to the share(s), it won’t let us go beyond and this error comes into play:
The specified network name is no longer available.
Worth to mention here that some other system available on the network can map the network drive without this error. So how to fix this problem for the machine in question? Well, this issue might occur if SMBv1 protocol is not enabled on the machine. In some cases, the method you’re trying to access the share(s) needs an alternative to be employed.
Here are the suggestions you can try to bypass the issue:
FIX: The Specified Network Name Is No Longer Available In Windows 10/8.1/8/7
FIX 1 – Enable SMBv1 Protocol
We all know that Server Message Block (SMB) protocol is basically a file sharing protocol present in Windows. It allows applications to read/write to files and urge requests for services from server manager for network connected computers. This problem may occur if SMBv1 protocol is not enabled on the system. This protocol is enabled by default in Windows 10 versions, prior to V1709. Since Windows 10 V1709, the protocol is not enabled by default, due to security reasons.
So if you’re on V1709 or later and you face this problem, you need to enable SMBv1 protocol using ways mentioned in this guide:
FIX 2 – Use IP Address Rather Than Computer Name Of NAS
Another workaround for this problem is here. Try to use IP address to access share(s), instead of computer name of the NAS. For example, using \\220.127.116.11\<shared folder> instead of using \\kapilarya.com\<shared folder> should work.
This code will further illustrate how this method is supposed to work:
Microsoft Windows [Version 10.0.15063] (c) 2017 Microsoft Corporation. All rights reserved. C:\Windows\system32>net use \\kapilarya.com System error 53 has occurred. The network path was not found. C:\Windows\system32>net use \\kapilarya.com.local System error 53 has occurred. The network path was not found. C:\Windows\system32>net use \\18.104.22.168 The password or user name is invalid for \\22.214.171.124. Enter the user name for '126.96.36.199': ******* Enter the password for '188.8.131.52': ******* The command completed successfully. C:\Windows\system32>
This IP address alternative should work instantly and you should get immediate access to share(s).
Hope this helps!